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Support chat not working on Bitrix24 Professional license, Support chat not working on Bitrix24 Professional license
Thanks for the reply.

In the meantime, how do we get support? Is there an email address I can use?

We're rolling Bitrix24 out company-wide, but have an issue with the Mac Desktop application not working.
Support chat not working on Bitrix24 Professional license, Support chat not working on Bitrix24 Professional license
We upgraded to the professional license, however when I try to use the support chat I get a message back saying "Direct support chat is only available in commercial Bitrix24 plans."

How do I get direct support? We have an issue with the Bitrix24 Mac application not working on our Macbooks.
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