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Link preview in Open Channels but no in Facebook Messenger
I have most of my leads coming from Facebook Messenger. And the administration with Bitrix24 is good enough. The issue is when I send links with my open channel connected to my Facebook Messenger of my Fan Page and the link preview shows in Bitrix24, but if I enter directly in messenger I can see that in Messenger the preview information of the link is not displayed.

Is there a configuration I can make ? Or what do you think i can do to improve this? it's an issue Bitrix24 can fix?

It's vital for my kind of business because I need to offer this images to animate the user to continue navigating.

I have many issues and I got tired of no getting a functional answer when I open a ticket, so I'm trying here.

Kind regards
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