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Notify Client of call recording (this call is now being recorded), Notify Client of call recording
Thank you Yana,

Another thing i'm looking into is having this setup as an "on-demand" action. The agent triggers the recording when reaching a certain "stage" of the call. Basically something similar to the on-demand call recording of RingCentral.

-Jonathan
Notify Client of call recording (this call is now being recorded), Notify Client of call recording
Hello:

I'm currently researching Bitrix24 for a small call center that currently uses a competitors cloud-based phone system. As per our approval and quality control standards, we require a verification portion of the call to be recorded. You hear a voice say "This call is being recorded"

Is there a solution within bitrix24 to match this feature of our current phone system? If so, how do I implement?


-Regards
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