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Mail Merge, Mass Mail Merge for Leads
I am also looking for mail merge option. I haven't started to use bitrix yet but I am playing around with it to see if it can meet my needs, and it was looking good until now!

Even if there is no mail merge option I hoped I could export contacts to excel but the address ends up on 1 long line and is of no use to print onto an address label.
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are already using Bitrix24