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Individual emails with own domain
We get the same problems ... and we're experienced server admins ... so something's not right :(

Concerned about having mail float around in space while waiting for responses... this is potentially critical moving mail from one location to another... especially since we cannot create any sort of temporary "catch all" account on Bitrix

Can anyone tell me if it's something that was able to be fixed on the user side?   Or if Bitrix had to do something to make this work?

***UPD ATE***  so all of our corporate mail was bouncing since we were unable to se t up boxes and verify the MX records.   So we've abandoned this idea.   We've since changed our MX records back to our original server.    
Edited: B24_12433539 - 05/22/2017 12:09:36 (adding info)
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are already using Bitrix24