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Bitrix24 Desktop Application can't see Contacts and Menus
One of my employees seems disconnected from the group when logging in.  He is not able to see the full dash board, contacts, etc.  He is using the correct intranet link, user and password.  I checked his settings on my end as the administrator and everything looks fine.  I even logged in as him and was able to verify that he is logging in correctly. This is what he sees instead of the main dash board:



I also noticed that when I click on profile the network link does not show our company's name (see below):

This seems to be the case on both desktop and mobile app. Any assistance would be greatly appreciated.  Thanks!
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