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Setting Access Permissions for Read only does not work, Read only function not working properly
When I click on the help desk link that you sent me, it takes me to a login screen. I tried my Bitrix login and it said access denied, so then I registered successfully as a first time user and tried that password and it still is access denied when I try to log in to use the help desk. How do I access the help desk? Thanks, Will
Setting Access Permissions for Read only does not work, Read only function not working properly
I have a large amount of files that are located on the Company Drive. I want all the employees on the site have access to the "Company Drive" but only "Read" access. I do not want the employees to be able to edit, or delete documents from the Company Drive. If you click on More and then Settings under the Company drive section you can change the rights for "All Visitors" or individual employees to either Access Denied, Add, Read, Limited Edit, Edit, or Full Access. Currently I have "All Visitors: set to "Read" only. The issue is that the way it is configured now, when a user logs in and clicks on "Company Drive" they can see/read the folders but they cannot see/read any documents in the folders. They can only see the folders and not the documents. I have also tried to change the "All Visitors" section to Add, Limited Edit, and Edit and we still have the same problem. The only way the site users can view all the documents and folders on the 'Company Drive" is set "All Visitors" to "Full Access"! I do not want all the site users to have full access because I do not want them to delete or edit any of our documents. It is OK for them to be able to download and view the documents, but not delete or edit. Please advise. I appreciate your help. Thanks, Will

PS: We have a Master Forms Directory that we keep on the company drive and we would like this directory which includes many Administrative forms that are used on a daily basis to be accessible by our employees but the forms never change so they need not be edited or deleted by our users. Is there a better way to set this up? If the "read" only function worked properly then we would be good.
Setting Access Permissions for Read only does not work, Read only function not working properly
I have my Company Drive set so everyone has Read only rights and they can see the folders but not the files. If I cahnge it to full access they see everything. I do not want to give full access to everyone. I have set it to limited edit and add as well with the same problem. why is this not working?
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