Hola Yana,
thank you for your quick reply. Here are my answers:
1. Your answer: "Have you configured CRM>Settings>Email integration?"
- Yes, I am sending emails OUT from CMS. Including the "Service code: add to message body" for CMS to recognize the incoming mails. So when I am sending an email to a Contact from inside CMS, the outgoing email is registered right away under the same Contact. But when I recieve an answer to the mail (including the service code in the message body) the mail is not filed under the Contact in CMS. I only recieve the mail in my Webmail (mail.yandex.com).
2. Your answer: "if you mean desktop app - it is not integrated with CRM or Webmail module, the notifications settings are for Bitrix24 system notifications being sent to your email address (not connected with CRM)"
- This is not a CMS question. I just want to be notified on my MAC when there is a new mail in my inbox. I have this email totally integrated to Bitrix/Yandex: [URL=mailto:jens@caminoalegre.com]jens@caminoalegre.com[/URL]. Before I got a noticifation on my computer when there was a new mail in the inbox. Now I do not get any email notofications. I have clicked the box for both of these settings in my desktop application:
Receive notifications by:
Website, mobile and desktop apps
E-mail ([URL=mailto:jens@caminoalegre.com]jens@caminoalegre.com[/URL])
I hope you can help - THANK YOU :)
Jens
thank you for your quick reply. Here are my answers:
1. Your answer: "Have you configured CRM>Settings>Email integration?"
- Yes, I am sending emails OUT from CMS. Including the "Service code: add to message body" for CMS to recognize the incoming mails. So when I am sending an email to a Contact from inside CMS, the outgoing email is registered right away under the same Contact. But when I recieve an answer to the mail (including the service code in the message body) the mail is not filed under the Contact in CMS. I only recieve the mail in my Webmail (mail.yandex.com).
2. Your answer: "if you mean desktop app - it is not integrated with CRM or Webmail module, the notifications settings are for Bitrix24 system notifications being sent to your email address (not connected with CRM)"
- This is not a CMS question. I just want to be notified on my MAC when there is a new mail in my inbox. I have this email totally integrated to Bitrix/Yandex: [URL=mailto:jens@caminoalegre.com]jens@caminoalegre.com[/URL]. Before I got a noticifation on my computer when there was a new mail in the inbox. Now I do not get any email notofications. I have clicked the box for both of these settings in my desktop application:
Receive notifications by:
Website, mobile and desktop apps
E-mail ([URL=mailto:jens@caminoalegre.com]jens@caminoalegre.com[/URL])
I hope you can help - THANK YOU :)
Jens