Technical Training

Recommended Topics

1. Installation, Architecture, Modules

a. Product installation, Bitrix Environment

• Product Requirements
• Bitrix Environment
• Installing Bitrix24 Self-hosted

b. Basic definitions. Structure, objects, modules, components

• About the system
• Basic notions and terms
• The product structure
• Components

4. Business Process Automation and Workflow

a. Workflow in Bitrix24 – Overview

• Workflow module

b. Workflow module statuses, email notifications, change log

• Using workflow with static pages
• Using workflow with information blocks

c. Business Processes in Bitrix24 – Overview

• Business Processes

d. Business Processes for CRM, Lists, Documents, Stand-alone BPs

• Typical Business Processes
• CRM

e. Business Process templates and the Visual Editor

• Business Process Designer

f. Business Process Import / Export

• Export and Import

2. Integration

a. Standard integration tools and supported protocols

• Product requirements

b. Import / Export of data (CSV): CRM, InfoBlocks, etc.

• Importing users
• Import / Export of InfoBlocks
• Importing of CRM objects

c. NTLM / SSO

• NTLM Authorization

d. MS Outlook, iCal, MS Exchange

• Exporting Calendars to iCal

e. Network Drive via WebDAV

• Network Drive

f. Mozilla FF extension

• Editing Documents using Microsoft Office

g. Web RTC integration / Video calls

• Chat & Video

h. Twitter / Social Network / Social Services

• Integration with Social Networks

i. RSS and external feed integration for the Activity Stream

• External data import to Activity Stream

3. Access Rights and Content Management

a. Content storage options

• Types of information
• Files and folders
• Information blocks

b. Access rights and permissions settings in Bitrix24

• Managing users
• Access permissions

c. Access settings for sections, pages, menus

• Controlling access to files and folders

d. Access settings for InfoBlock elements and files

• Access to content

e. Back-up / restore tools

• Creating back-ups