Virtual PBX Viva โดย Cloud PBX Solutions

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Cloud PBX Solutions

รายละเอียด

Virtual PBX Viva and Bitrix24 integration features:

Calls by click;

· Pop-up customer cards for incoming calls;

· Automatic creation of leads and deals during a call from new customers;

· Distribution of incoming calls to dedicated managers depending on the client;

· Automatic call recording;

· Call analytics for each employee, department, contact, deal.

Please note that calls are paid separately, according to the operator's tariffs

วิธีการติดตั้ง

การสนับสนุนทางเทคนิค

ความปลอดภัยของข้อมูล

เพิ่มเมื่อ: 01/30/2025

การสนับสนุนทางเทคนิค

+374 93 297111

111@viva.am

วิธีการติดตั้ง

To set up integration between Bitrix24 with Viva Virtual PBX, you need to:

1. Install the Viva PBX application from Market.

2. Log in to the interface of your virtual PBX with administrator rights.

3. Go to the "Settings", "Integration with CRM" section, click on "Bitrix24", specify your domain in Bitrix24 and enable integration with one click on the "Yes" button.

4. Compare CRM users with virtual PBX users for correct distribution of calls.

After saving the settings, the integration will be completed.

ความปลอดภัยของข้อมูล

เรียนรู้เพิ่มเติม

Virtual PBX Viva

แอปร้องขอสิทธิ์เพื่อเข้าถึงข้อมูล:

CRM

full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.

Tasks

full access: view, create, edit and delete tasks, check lists, comments, files, dependencies, costs; view, create, edit and delete stages

Users

full access: view, create, edit and delete users

Telephony

restricted access: view, create, edit and delete outgoing call lines; search CRM clients by phone number; view, create, edit and delete SIP lines; manage call info pane and view call statistics