Acquiring a customer is just the beginning. Without a free customer management service, you will never be able to retain them. Good companies sell products or services while great companies sell emotions, and what can be a better emotion than realizing that some company, business, or brand out there actually cares about you, the customer. But top-notch customer management service is impossible without proper tools - and that’s where Bitrix24 comes in.
Bitrix24 is a full-featured CRM system with enhanced customer management capabilities. Here, you can centralize all your customer communications in a Contact Center by connecting your social media profiles, live chats, web forms, email, etc. The system will recognize a repeat customer no matter what communication channel they use. Here, you can also provide quick and expert customer service by receiving messages and requests via classic Helpdesk tickets or through live chats. Create a free Bitrix24 account
to get a solid customer management service and provide top-notch service to your customers 24/7.