A nice set of free customer success management tools makes the process of achieving customer success all the easier. And if this set is integrated with a feature-rich CRM and task management system, you’ve got a triple win. Meet Bitrix24 - an online marketing, sales, and customer service platform featuring over 35+ customer success management tools. Bitrix24 takes the process of customer relationship management and goes pro with it.
Using the Bitrix24 CRM, you can move your leads down the pipeline automatically based on the pre-defined triggers and get a 360-degree view of the customer. All the information you collect on your customers (contact details, purchase history, etc.) is used by the system to make sales predictions. Using the Bitrix24 CRM Marketing module, you can run automated marketing campaigns on Facebook, create segment-based marketing campaigns, and more. The Contact Center module brings together all your customer communication channels for quicker and better customer service.
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