Ideal CRM for small companies

Bitrix24 voted #1 best free CRM software for small companies. Sales, marketing, support, automation. Available in cloud and on premise with open source access.

Ideal CRM for small companies and organizations

Not to toot our horn too much, but if you are looking for the best CRM for small companies, Bitrix24 is probably it, especially if your budget is limited. Not only Bitrix24 is free for up to 12 CRM users, it comes with all the sales tools a typical small business needs - from quotes and invoices to virtual call center and email marketing. Does your company need sales automation tools? Tasks and project management? Document management? Calendar and scheduling? Yes, Bitrix24 has that as well and you can start using these tools in just about 30 seconds after registration. And if you are looking for a non close based CRM, check our on premise editions that are fully customizable and come with open source code access.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic features

  • Free for 12 users
  • SMB friendly
  • Cloud or on premise
  • Daily backups
  • Email marketing and calls inside CRM
  • Quotes, invoices and product catalog included
  • Mobile CRM for iOS and Android
  • API and source code available
Free sales management software

Ready in 30 seconds

Your CRM is ready to use in 30 seconds. You can import your data inside Bitrix24 CRM from Excel or .csv file. You can enter your clients and prospects manually. Leads can be created automatically when someone fills out a form on your website, sends email request to a specified address or calls your phone number. Yes, it's that simple.

Simple CRM for small companies

Quotes and Invoices

Our CRM comes with quotes and invoices. Quotes contain taxes, discounts and can be emailed to your prospects, saved as PDF files or printed out. Quotes are converted to invoices with just one click. They are both easily customizable, allowing you to add company logo, address and payment information.

Small business CRM with quotes and invoices

Brainlessly simple email marketing

Bitrix24 lets you send emails to you clients and prospects directly from the CRM. You can make different email templates for your marketing campaigns. Most importantly, Bitrix24 keeps incoming emails attached to relevant CRM records to have the entire history of communications in one place.

Company CRM with email marketing

Telephony inside

Is your phone your primary selling tools? With Bitrix24 you can make phone calls from the CRM without any integrations or complicated setup. Incoming calls, outgoing calls, phone call recording, call scheduling, call forwarding, call transfer - Bitrix24 got it all.

Phone calls from inside CRM

Sales automation made easy

Bitrix24 makes it easy to distribute leads automatically among your sales agents based on set rules. Want a task to be created each time certain deal stage is reached? Need document review and approval workflow? Business process designer and sales automation tools inside Bitrix24 can do all this and lots of other things.

SMB CRM with sales automation

What gets measured gets improved

Who's selling and who's not? What is your most profitable advertising channel? How many phone calls and client meetings did Mike have last month? How many deals are there in the final stages? Bitrix24 reports have the answers.

Free sales reporting software

Bitrix24 CRM manual is available here. If you are interested in buying self-hosted editions of Bitrix24, which come with API, CMS and source code, can be easily customized and integrated with other tools, please download a trial version here.

5,000,000+ organizations have chosen Bitrix24