Easy To Use Chatbot Builder Software For Perfect Client Service

Bitrix24 chatbot builder that provides you with a variety of tools to create a widget that would be smart and efficient enough to sort out leads, redirect conversations, provide answers to the most common questions, generate support tickets, and add information to the corresponding databases.
Adding a chatbot is an obvious solution for businesses that strive to reduce the pressure on their live agents. But maintaining a dialog between a person and a robot might be tricky and challenging. Of course, artificial intelligence cannot replace an experienced specialist, but Birtix24 developed the chatbot software that can actually be helpful to clients and helpdesk/CRM specialists alike.

Using the most sophisticated technologies available, Bitrix24 specialists developed a chatbot builder that provides you with a variety of tools to create a widget that would be smart and efficient enough to sort out leads, redirect conversations, provide answers to the most common questions, generate support tickets, and add information to the corresponding databases.

Just because you don't have expertise in coding, it doesn't mean you should refrain from trying Bitrix24 chatbot builder software. Due to its intuitive and user-friendly interface, it is easy to navigate. Thus, you don't have to master any particular skills to create a perfect chatbot. Bitrix24 has enough instruments, so you could choose between a variety of templates or develop your own, add questions and responses, customize the design.

In addition, this chatbot builder is compatible with any content management system. It allows you to add widgets regardless of the software that you used to develop your website. It can be WordPress, Joomla, Drupal, or other platforms, Bitrix24 can coexist peacefully with any of them.

The Bitrix24 standard package for chatbot software is free. But if you're looking for enhanced capabilities, you should check premium offers or additional features. On the Bitrix24 pricing page you can find the available plans and choose the one that fits your requirements the most.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic Features

  • Unlimited users for free
  • 5GB free online storage
  • Push notifications
  • Web, Desktop (PC, Mac) and Mobile (iOS, Android)
  • Video conferencing and telephony
  • File sharing
  • Task management
  • Calendar scheduling
  • Cloud or self-hosted
  • API and open source code available

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Business Intelligence

  • Employee directory
  • Company structure
  • Workgroups
  • Org chart
  • 'Company pulse'
  • Enterprise level security
  • HR tools
  • Flexible notifications
  • Learn more

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Real Time Communications

  • Instant messaging
  • Group or private chats
  • Private or group Audio/video calls
  • Video conferencing
  • Screen sharing
  • In chat file sharing
  • Emoji, likes and gif. inclusion

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Unified Communication

  • Call center with in-built telephony
  • Mobile client management
  • Email marketing
  • Enterprise social network space
  • Calendar and planning
  • Events to tasks and tasks to events
  • Learn more

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Collaboration and Communication

  • Group messaging
  • Private social networking
  • IM and Group Messaging
  • Audio and video calls
  • Video conferencing
  • Screen sharing 
  • Phone calls
  • Email

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For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
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