Cloud Business Software

If you need a powerful tool to keep the work process organized, consider Bitrix24. With its cloud business software solution, you can create a centralized client database, collect leads, close deals, issue invoices, interact with your team members and customers.

Using a patchwork of various programs to organize your work process is not the way you want to run your business if you need to increase productivity. Having one integrated system at your disposal can help you deliver better customer experiences. Cloud business software allows companies to run their business on a unified platform.

Using Bitrix24 as a cloud business software

You can choose a free cloud version. It already includes an extensive range of functions. However, if your team requires more advanced cloud business software, you may opt for paid plans.

Basic features

●      Projects;

●      Communication;

●      Unlimited contacts;

●      Invoicing;

●      Product catalogs;

●      Customer profiles;

●      Chats and calls;

●      Mobile optimization;

●      35+ collaboration tools;

Project management

The Bitrix24 cloud business software allows managers to easily create tasks using customizable templates. The tool also helps team members stay connected and track updates on every project. Recurring tasks can be automated, so project managers do not have to spend time assigning them regularly.

Email marketing

The platform supports two-way synchronization, which allows you to send emails from your account. All emails from your current and potential customers are added to the database inside the CRM system.

If your marketing strategy involves reaching out to lots of people, you can use bulk email functions. The tool also lets you segment customers into specific groups to run personalized marketing campaigns.


You can send invoices from the CRM system and also synchronize their statuses with third-party accounting programs. Your customers can choose from a wide variety of payment methods that integrate with the program.


The Bitrix24 cloud business software provides a full-featured call center with an interactive voice response system, incoming and outgoing calls, call recording and tracking.

To generate more leads, you can set up a call back widget on your website, use voice broadcasting, and send messages.

Human resources

Cloud business software by Bitrix24 helps simplify the work process for HR departments. Creating an employee directory allows HR managers to receive quick access to any information related to employees. There is no need to spend much time compiling reports since it can be done by the reporting builder.

Multiple communication tools allow teams to stay connected in real-time by creating chats, making calls, conducting video conferences, and sending announcements.

Sales team management

Our cloud business software will help you increase your sales team productivity. You can distribute new customers and leads between several managers. When your clients call the company, they will be automatically connected to the assigned managers. You will be able to receive regular reports on the productivity of each manager.

The company offers various tutorials to help you quickly learn how cloud business software works. You can visit our YouTube account that contains a variety of educational videos

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic features

  • Unlimited users
  • HR
  • Sales
  • Communications
  • Planning
  • Tasks and Projects
  • Documents
  • Collaboration
  • Knowledge management
  • CRM
  • Contact center
  • Videoconferencing
  • Cloud or self hosted
  • Mobile app
  • API and marketplace

Company intranet

  • Employee directory
  • Org chart/ hierarchy chart/Access rights
  • Social intranet
  • Workgroups/project groups
  • File storage
  • Chats and calls
  • Newsfeed
  • Extranet
  • Learn more

Sales and customer management

  • Fully featured CRM
  • Access rights
  • Quotes & Invoices
  • Sales reports
  • Sales automation
  • Email marketing
  • Telemarketing
  • Website to CRM

Tasks and projects

  • Planning tools
  • Tasks and projects
  • Gantt charts
  • Kanban boards
  • Workload planning
  • Repeating tasks
  • Task templates
  • Task reports
  • Shared calendars

Business Process Automation

  • Built-in workflows
  • Custom workflows
  • Document approvals
  • Automatic task creation
  • Lists/Forms
  • Social BPM
  • CRM automation
  • Custom CRM entities

Contact Center

  • Email marketing
  • Telephony
  • Instant messengers
  • Social networks integration
  • Any type of web forms
  • Helpdesk and ticketing (self-hosted only)
  • Videoconferencing
  • Website widget and chatbox


For more information about Bitrix24, head over to our training courses. We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools. To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.

Be sure to check out other Bitrix24 tools:
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