How Would You Define Knowledge Management?

To define knowledge management is easy but to use it in your everyday business process is a whole different story.

Knowledge management definition is the gathering of information or documents, organizing them, and making them accessible to those who need them. Bitrix24 makes it easier than ever to effectively use knowledge management in everyday business processes.

Bitrix24’s knowledge management system manages your information and documents. First, pick a company knowledge base or workgroup/project knowledge base. Next, build your knowledge base. Pick from ready-made templates or build each block from scratch. Lastly, configure access permissions. You can allow certain team members to create, edit, view, and publish within the knowledge base. Knowledge bases are just one of many knowledge management tools. Bitrix24’s Mind Map, a free knowledge management tool offered inside Bitrix24, gives you the ability to visualize business processes and projects. Also, social knowledge management is available inside Bitrix24. This gives you the ability to manage a whole HR system and create employee profiles with custom contact information. The fun doesn’t stop there, store all your information and documents completely free with Bitrix24’s online document storage. Documents can be shared across all systems with share access rights and time/password restricted sharing. Bitrix24 makes it easier than ever to effectively use knowledge management in everyday business processes. Bitrix24 gives a new definition knowledge management.

Get your free Bitrix24 account today and join over 6 million organizations that already trust Bitrix24 for all their knowledge management needs. 

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

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Basic Features

  • Company knowledge bases
  • Workgroup/project knowledge base
  • Multiple knowledge bases
  • Mind Maps
  • Wiki
  • Polling and discussions
  • Bitrix24.Drive (5 GB storage free)
  • Access permissions
  • Mobile, desktop and any device access
  • Navigation search

Knowledge Base

  • Company knowledge base
  • Workgroup/project knowledge base
  • Ready-made knowledge base templates
  • Template customization
  • Configurable access permissions (creation, editing, viewing, publishing)
  • Standard and nested menus

Mind Map

  • Visual schemes
  • Custom and individual schemes
  • A mind map from scratch
  • Ready-made templates
  • All standard mind map features
  • Extended features like assign users, create tasks and events
  • Import, export mind maps

Online Document Storage

  • Online documents & file sharing
  • 5 GB storage free
  • Unlimited storage $199/mo
  • Company/Department/Employee drives
  • Access rights
  • Cross device files syncing & access (PC/Mac/iOS/Android)
  • Share access rights, a-la Dropbox, via post, chat
  • Time and password restricted sharing

Social Knowledge Sharing

  • Searchable private and public chats
  • Audio and video calls, videoconferencing
  • Online video recording
  • Employee directory and profiles
  • Photo and video sharing
  • Customizable employee profiles
  • Contact information (phone, e-mail, social profiles)
  • Company-wide announcements
  • Company news
  • Company info with weekends, holidays, working time parameters, general rules

Bitrix24 manuals are available at training.bitrix24.com. We also have a great YouTube channel that covers every aspect of Bitrix24 apps, from sales to planning to communications to document management. To download self hosted editions of Bitrix24 that can be installed on your own server and come with open source code access, please visit Bitrix24 Self Hosted page.

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