Digital Forms

Modern businesses often need to create digital forms. These can be online order forms, registration forms, questionnaires, job applications and so on. Paperless forms enable companies to get the necessary information in a comprehensive and well-structured format.

How to Work with Forms in Bitrix24


The digital forms in this system are available at no cost. You will not need to pay for the following features:

● Access to form data by multiple users
● Unlimited submissions
● Field rules (conditional logic)
● Terms of service agreement
● Post submit rules
● Multiple field varieties
● Mandatory and optional fields
● Themes and templates
● Quotes, invoices and online payment options
● Push notifications for smartphones
● Email notifications

Bitrix24 forms are fully customizable.
You do not need to learn JavaScript, PHP or HTML to use them because they contain CSS. If needed, you can connect WordPress, Joomla, Drupal or any other CMS to the system.
If you are planning to share the form not on your site but on some other, Bitrix24 will generate the code that you will be able to embed on a third-party resource.

The forms that you create will be automatically connected to the Bitrix24 CRM. This means you will obtain a lot of additional valuable data. These are just a few examples of what you can do thanks to this feature.

● Build a sales funnel and pipeline reports
● Run email and telemarketing campaigns
● See how much each client who filled in the form has spent on your site
● Calculate conversion rates


If you need to use digital forms in your workflow, install Bitrix24.
Unlimited number of employees will be allowed to access the free version. If this is not enough, you can upgrade to a paid plan with either a limited or unlimited number of users.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

P.S. If you share this page in Facebook or Twitter with hashtag #bitrix24, you'll automatically get a chance to win a 12-month subscription for Bitrix24 Professional ($2400/yr value)

Basic Features

  • Free unlimited submissions
  • Free 5GB online storage
  • Fully customizable
  • Mobile optimized
  • Notifications
  • Embed or public Bitrix24 page
  • CRM connected
  • Cloud or self hosted (open source code access)
  • Free iOS and Android apps
  • API and integrations

Fully Customizable Forms

  • Custom CSS
  • Mandatory fields
  • Field rules
  • Multiple field types
  • Templates and themes
  • Terms of service agreement
  • Product catalog
  • Online ordering & payments
  • Post submit actions (redirects)

Built in CRM

  • Create lead, contact, company, quote or invoice
  • Auto populate CRM from form fields
  • Email and mobile notifications
  • Assign multiple responsible users
  • Distribute forms among employees
  • CRM reports
  • Email marketing
  • Telemarketing
  • Google Analytics

Contact Center

  • Facebook
  • VK
  • Telegram
  • Skype
  • Viber
  • Live chat
  • Call back form

Collaboration and Communication

  • Document management
  • Tasks and projects
  • HR & Intranet
  • Sales Automation
  • Email server
  • Online calendar

Bitrix24 manuals are available at training.bitrix24.com. We also have a great YouTube channel that covers every aspect of Bitrix24 apps, from sales to planning to communications to document management. To download self hosted editions of Bitrix24 that can be installed on your own server and come with open source code access, please visit Bitrix24 Self Hosted page.

9,000,000+ organizations have chosen Bitrix24