With a fully customizable CRM system, you can control your sale process from the early stages of lead capture till the recurring deals. The integrated contact center will allow you to automatically fill your unlimited client base from incoming messages and maintain communication across various channels.
Importantly, Bitrix24 comes with very flexible sales automation and access right settings. Incoming calls and messages can be automatically distributed to agents by automatic rules. Free automated replies and voicemail will keep client leads if nobody is in. As a manager, you can able to limit each sales agent to clients that are assigned to them, automatically distribute leads based on their source, create ‘free for all lists’, create tasks for others when a certain deal stage is reached and do much more.
In addition, Bitrix24 is a multifunctional platform that gives you a full range of collaboration and task management features. So, your team will be able to work in the CRM and within the intranet space, sharing ideas, having groups, chats and calls. Setting tasks can give you a guarantee that all deadlines are under control and managed in time. Several HR tools will make employee management easier.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
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Bitrix24 manuals are available at training.bitrix24.com. We also have a great YouTube channel that covers every aspect of Bitrix24 apps, from sales to planning to communications to document management. To download self hosted editions of Bitrix24 that can be installed on your own server and come with open source code access, please visit Bitrix24 Self Hosted page.