Knowledge Management System

Bitrix24 not only offers an effective knowledge management system but also offers it 100% free of cost.

An effective knowledge management system makes the process of storing and retrieving information very easy. 

Knowledge management systems Bitrix24 offers are knowledge bases. You can create a company or project/workgroup knowledge bases. Each knowledge base allows for full customization, configurable access permissions, and standard/nested menus. Knowledge management systems with Bitrix24 don’t stop there, Bitrix24 helps you manage all your information and documents but also gives you a place to store them. Company and employee online document drives are also available inside Bitrix24. Online document storage allows for cross device file syncing and access with the option to restrict sharing based on passwords and time. 

Bitrix24 understands that every business needs a place to store, organize, and access information and now you can do it 100% free.  Another great example of a knowledge management system inside Bitrix24 is Mind Map. Mind Map is a knowledge management system, which allows you to create a visual presentation of personal or team objectives. Creating a Mind Map has never been easier, pick from an available template or build from scratch. Also, you have the option to modify access permissions to allow who can change and edit the Mind Map. Knowledge management systems are easy to understand and use with Bitrix24.

Sign up today to get access to Bitrix24’s knowledge management system and get access to dozens of free tools for client management, tasks and projects, customers and internal communications.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

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Basic Features

  • Company knowledge bases
  • Workgroup/project knowledge base
  • Multiple knowledge bases
  • Mind Maps
  • Wiki
  • Polling and discussions
  • Bitrix24.Drive (5 GB storage free)
  • Access permissions
  • Mobile, desktop and any device access
  • Navigation search

Knowledge Base

  • Company knowledge base
  • Workgroup/project knowledge base
  • Ready-made knowledge base templates
  • Template customization
  • Configurable access permissions (creation, editing, viewing, publishing)
  • Standard and nested menus

Mind Map

  • Visual schemes
  • Custom and individual schemes
  • A mind map from scratch
  • Ready-made templates
  • All standard mind map features
  • Extended features like assign users, create tasks and events
  • Import, export mind maps

Online Document Storage

  • Online documents & file sharing
  • 5 GB storage free
  • Unlimited storage $199/mo
  • Company/Department/Employee drives
  • Access rights
  • Cross device files syncing & access (PC/Mac/iOS/Android)
  • Share access rights, a-la Dropbox, via post, chat
  • Time and password restricted sharing

Social Knowledge Sharing

  • Searchable private and public chats
  • Audio and video calls, videoconferencing
  • Online video recording
  • Employee directory and profiles
  • Photo and video sharing
  • Customizable employee profiles
  • Contact information (phone, e-mail, social profiles)
  • Company-wide announcements
  • Company news
  • Company info with weekends, holidays, working time parameters, general rules

Bitrix24 manuals are available at We also have a great YouTube channel that covers every aspect of Bitrix24 apps, from sales to planning to communications to document management. To download self hosted editions of Bitrix24 that can be installed on your own server and come with open source code access, please visit Bitrix24 Self Hosted page.

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