Online CRM system for small business

Learn when online crm system for small business is important, how to get a free online CRM system for small business and what tools small business needs to balance growth and quality.

Which online CRM system is best for your business?

Are you a small business owner or planning to start a small business? Do you feel a necessity to collect, store and manage your customer information? Do you want to communicate with your clients and be aware of their needs? Then you definitely need an online CRM system or even better – a free online CRM system. Why? Because it involves careful planning and executing, as well as big financial investment both to start, balance and develop your business. A free online customer relationship management system would be a wonderful bonus at any stage of your company development.

Meet Bitrix24 – a free online CRM system for small business with a full set of CRM tools: lead management (lead generation and capture tools), pipeline management with unlimited pipelines, unlimited quotes and invoices, online payments, email marketing, customer support, marketing automation, product catalog and many other freebies. What is more, Bitrix24 is a free CRM system that is available on iOS and Android mobile devices for you to work on the go and stay fully aware of the situation in your company.

Besides free tools to cultivate strong customer relationships, you are sure to need other instruments to create unified workspace for the company, like real time communication tools (chat and video), document management (online file storage), HR tools, time tracking and workload management (time reports), customer support tools and even a website builder to create free company website or online shop.

Luckily, after registering your free Bitrix24 account, you get access to these and other free business tools. Need to add more users to your Bitrix24 account? Not a problem. Bitrix24 is totally free for 12 users! So, don’t waste another moment, register free to try all the great features Bitrix24 has to offer.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic features

  • Free unlimited records
  • Free 5GB online storage
  • Free email marketing
  • Free call center
  • Free custom fields
  • Free quotes & invoices
  • Free call center
  • Cloud or self hosted (open source code access)
  • Free mobile CRM iOS and Android
  • Free integrations (RestAPI)
crm system

Free Fully Featured CRM With No Limits

top crm system

Fully customizable

  • Custom fields
  • Sales automation
  • Custom forms
  • Custom access right settings
  • Web to CRM
  • Email to CRM
  • Call to CRM
  • Learn more
top crm systems

Free contact center

crm system example

Powerful reports

  • Custom reports
  • Dashboards
  • Sales pipeline
  • Sales funnel
  • Expected sales
  • Agent activity reports
  • Unpaid invoices
  • Lead sources (marketing channels)
  • Learn more
crm system examples

More than just CRM

  • Tasks inside CRM
  • Document management
  • Cloud file server
  • Sales agent management (HR)
  • Free intranet (collaboration)
  • Employee engagement
  • Much more!
crm system

Bitrix24 CRM manual is available here. If you are interested in buying self-hosted editions of Bitrix24, which come with API, CMS and source code, can be easily customized and integrated with other tools, please download a trial version here.

6,000,000+ organizations have chosen Bitrix24