1. Take and process orders remotely
All of the requests you get from your website, phone, email, Facebook, or Instagram are added to your CRM automatically.
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Release Highlights
Redesigned mobile app. Your office at your fingertips
Meet our new CRM. The ultimate remote sales machine
Enter CRM Store. Turns your smartphone into a payment terminal
Remote work toolkit feat. unlimited video calls. What a collab!
Ad group analysis: comprehensive, concise, conclusive
Introducing CRM Store
Digital sales suite for your business
CRM Store allows you to run sales exclusively from your smartphone: from lead generation to accepting payments and organizing delivery. A real breakthrough in digital sales, this tool will help you sell easier, faster, and more efficiently than ever.
CRM Store is a revolutionary tool that’s been designed to help you run sales in the digital format. With this tool, your sales team can work from home and do their job remotely just fine.
2. Lead your clients to the purchase
Move your leads through the purchase funnel all the way from awareness to purchase.
3. Accept payments and organize delivery
Create an order, send a payment link to your client, and set up the delivery - all within your CRM Store.
Quick order processing
Accept payments directly in your CRM
Our CRM Store makes the shopping experience even more enjoyable and convenient for your customers.
As you’re on the phone with a client, select the product they need in your CRM, choose the delivery service, and send the client a payment link.
Once the order is paid, the item will be delivered to your client’s address. The whole thing is 100% online, no physical interaction is required between you and the client.
Payment systems
Enable all the available payment methods
Give your clients the freedom of choice - with CRM Store from Bitrix24, they can pay you by cash, card, PayPal, Apple Pay, Google Pay, and other payment methods available in your country.
Send payment links to your customers via SMS or QR code, depending on their preferences. After the payment is accepted, the customer will be sent a receipt automatically.
Timeline
Track orders effortlessly in real time
All the payment process details are displayed in the CRM card, which makes tracking orders super easy. You can always check if the client has received the payment link and whether the order has been paid.
Turn your smartphone
into a payment terminal
What if a client is not ready to pay the order online? Give them a chance to pay after the delivery
You will no longer have to worry about payment terminals as our app can now handle it for you - Bitrix24 CRM Store allows you to accept payments via cash, card, SMS, or QR code.
Launch your CRM Store in less than a day
10
minutes
If you already have an SMS provider and a contract with a payment system.
1
day
If you need to enable the SMS and payment service.
Redesigned mobile app
Your office at your fingertips
Our mobile app has been redesigned to accommodate the needs of remote teams all around the world. Hire new employees, communicate with your team members, complete tasks, and stay in touch wherever you are.
Your mobile HR manager
Manage your team remotely from your smartphone
Launch your Bitrix24 account and assemble your team in just a few taps. Manage your employees directly from your smartphone.
Chats and video calls
Unlimited communication
Create chats, make video calls, and organize video conferences to discuss projects and collaborate with your teammates on the go.
Mobile tasks
Messenger-like tasks
New Bitrix24 mobile tasks adopt a very simple and familiar format similar to popular messengers.
Set tasks and deadlines, monitor task activity and progress in the comments, get notifications and status updates - all directly from your smartphone.
Company news
Keep your team updated
Create beautiful posts in your company’s Activity Stream. Share your emotions, create wonderful photo collages, give likes, and post comments.
Your new office. Away from the office
Everything you need to work remotely
Collaboration has no boundaries. With Bitrix24, being in the office means being online. Hold videoconferences, create chats, automate routine tasks with Robotic Process Automation.
Bitrix24 desktop app. Seamless experience
Our service is now available in its entirety as a desktop app for Windows and Mac. Enjoy working in a browser-free environment where everything runs smoothly and opens quickly.
Video calls
Create video chats with up to 24 participants
Unlike some other services, we have no time limit for your video calls. Speak as long as you need to from any device - now with beautiful backgrounds and HD quality.
Video conferences
Meet with your clients online
Keep communicating with your clients even if you work fr om home. Create video conferences and invite external users to join the call even if they don’t have a Bitrix24 account.
No time lim it. No registration required.
Knowledge base
Answers in the right places
Help your newcomers to get on board quicker by creating separate knowledge bases for CRM, Robotic Process Automation, Tasks, Projects, etc. Easy to access and edit, these knowledge bases will help you keep the information in them always up to date.
Robotic Process Automation
Robots have arrived. They’re here to help
Our brand-new module called Robotic Process Automation (RPA) is in full beta now!
How does it work?
RPA allows you to automate recurring business processes and routine tasks like document approval. Set up an automated process once, and our robots will handle it for you from then on.
Meet our new CRM
The ultimate remote sales machine
Selling remotely has never been easier. With Bitrix24 CRM, not only will you find new clients but also enable new sales channels and increase your ad efficiency.
New sales channel in Contact Center
Integration with Apple Business Chat
Once you’ve connected Apple Business Chat to your CRM, you will start getting messages from the chat directly to your Bitrix24. Deals can be automatically created from messages and all communication history is stored in Bitrix24 CRM.
CRM card settings
Configure access rights for CRM fields
Access to certain information like the client’s address or the amount of the deal may need to be restricted. You can now control which employee sees which fields in your CRM by configuring access rights.
End-to-end analytics
Ad group analysis
Our sophisticated AI will analyze your ads and tell you which ad group converts best. In fact, this AI is so sophisticated that you can program it to disable ineffective ads for you automatically.
Lookalike audiences in CRM marketing
Finding new clients has become much easier
Now that the Facebook Lookalike Audiences feature is fully integrated into Bitrix24 CRM, you can easily find new clients that are similar to your current ones.
Updated tasks
Helping you focus on what’s really important
Managing several projects at once is easy with our new Tasks. You will always know what the current status of any particular task is and whether your input is required.
Configure permission settings for tasks
More often than not, it makes perfect sense to set on an individual user level who can create, edit, delegate, or delete tasks in your company and/or department. Bitrix24 gives you just that.
Intuitive task navigation
Our redesigned task grid and improved counter system give you a clear picture of what’s going on at any given moment, even if you have to work with hundreds of tasks.
Share tasks with your clients
Sometimes working on a big project requires creating tasks for your clients and contractors. Well, now you can do it in Bitrix24! No registration required - just set tasks for external users and collaborate efficiently.
Bitrix24.Sites
Create websites and landing pages that sell
Get access to our unique website builder where you can create an SEO-ready landing page or an online store in less than 30 minutes. Without having to write a single line of code.
Pre-made cookie consent forms
Use our cookie policy templates with clear and easy-to-understand terms or create a custom form.
Beautiful websites that sell. Now with more templates
Choose one of our industry-specific templates and customize it to create your own unique website that will help you increase your online sales.
New to Bitrix24?
See what it can do for your business today!