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Product
CRM
CRM
Manage sales and clients effortlessly
Sales management
Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center
Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration
Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement
Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports
Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM
Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing
Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations
Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM
Call audio-to-text transcription, call summary, field autocompletion in deals
Tasks & Projects
Tasks & Projects
Get work done easier & faster
Task management
Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking
Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations
Connect your tasks to other services via API integration for advanced task automation
Project management
Use projects, workgroups, project planning, roles, access permissions
Employee performance
Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks
Task creation, task tracking, notifications, comments, chat on the go
Project collaboration
Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation
Save time with automatic task creation and workflow automation
CoPilot in Tasks
AI-generated task descriptions, task summaries, checklists, comments
Collaboration
Collaboration
Power up your teamwork
Online workspace
Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage
Store, share and edit documents online easily with co-workers using company drive
Workgroups
Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings
Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars
Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications
Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat
Unlimited source of ideas, AI-generated texts, brainstorming, and more
Sites & Stores
Sites & Stores
Create websites that sell
Website builder
Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling
Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms
Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages
Generate leads with capture forms, automated funnels and Google Analytics integration
Online store
Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores
Responsive design, online orders, client management in your pocket
Website widget
Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools
Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores
Compelling copy on demand, AI-generated images, detailed prompts, text translation
HR & Automation
HR & Automation
Optimize workflows & manage HR data
Employee management
Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement
Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR
Chat, video calls, employee profiles, approvals, notifications on the go
Work management
Track employee performance with KPI, work reports, supervisor view
Internal communications
Communicate via video announcements, memos, public and private chats
CoPilot in Feed
Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management
Work with knowledge bases, online documents, file storage, access permissions
Automation
Streamline operations with requests, approvals, expense reports, RPA, workflow automation
CoPilot
CoPilot
Your AI-powered assistant in Bitrix24
CoPilot in CRM
Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks
AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat
Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores
Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed
Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
CoPilot in Video Calls
AI-powered call transcription, analysis, summary, and recommendations
Pricing
Resources
Learn
Webinars
Helpdesk
Guides & API documentation
Connect
Submit ticket
Contact local Bitrix24 partners
Read
Growth Hub
Bitrix24 tips & updates
Solutions
Role
Marketing
HR
Project management
Customer service
Industry
Legal
Retail
Travel
Transportation & storage
Restaurant
Remote work
Real estate
Call center
Marketing agency
Software development teams
Professional service firms
Goal
Productivity
Communication
Mobility
Management & leadership
Tool
Telephony
CRM
Calendars
Contact center
Tasks & projects
Website builder
Business size
Solo entrepreneur
Small business
Enterprise
Integrations
Import & Export
Backup
Export App
Make
ABC Analysis (Products)
Sales & CRM
Shipper
Smart Finance scripts
Update company by NIP by AppsBusters
Stripe Integration
Marketing
SMSAPI
Bitrix24 and SendPulse
Fontumi AI Voice iAgents
MailChimp Exporter
Tasks & Projects
TaskTime Manager
REST Activity - Expands business process capabilities
IQ.Desk
Task Importer
Partners
For clients
Partner directory
Get personal consultation
For partners
Become Bitrix24 partner
Partner login
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Bitrix24 advantages
Why Bitrix24
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The Role of AI in Improving Customer Engagement Strategies
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America
United States (English)
América Latina (Español)
Brasil (Português)
México (Español)
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Europe
Europe (English)
Deutschland (Deutsch)
France (Français)
Polska (Polski)
Italia (Italiano)
United Kingdom (English)
Asia
India (English)
UAE (عربي)
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On-premise pricing
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US$ 24,990
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Telephony
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Features
Documents
Online document co-editing
Number of employees that can co-edit the documents simultaneously
10-10-20-20
40
Advantages
CMS and source code
External users
Helpdesk & ticketing
eLearning and knowledge management
Web-cluster
Active Directory, SSO, NTLM
Multiple divisions
Communications
Feed
Video announcements
Collaborate by email
Polls
Appreciation badges
Chat
Chat, audio and video calls
Group chats (public and private)
Drive
Personal/Group/Company drives
Cross device synchronization
One Drive, Google Drive, Dropbox, Box integrations
Online editing in GoogleDocs, MS Office Online
Local editing (MS Office, OpenOffice, LibreOffice)
In text search
Access permissions
Public file sharing
Public folder sharing
Restrict public sharing
Document lock
Version history
Unlimited
Unlimited
Calendars
Personal/Group/Shared calendars
Event planner
Sync with external calendars
Workgroups
Public and private groups
Projects
Groups with external users
Worktime and reports
Absence chart
Worktime tracking
Work reports
Meetings and briefings
Company portal
Company structure
Employee directory
Workflows
Feed workflows
Business Process designer
Records management
Tasks and projects
Kanban
Planner
Gantt chart (timeline)
Projects
Notifications
Checklists
Reminders
Delegating
Task time tracking
Task templates
Email to task
Task to email
Rate task
Task control
Report builder
CRM, workflow, calendar, drive integration
Limit task planning to workday/workhours
Task dependencies
Custom fields in tasks
Template sharing
Trash bin
Restore deleted tasks
CRM
Leads, Contacts, Companies, Deals
Data Import/Export (CSV)
Migration from other CRM
Kanban in CRM
Sales target
History
Mobile CRM
CRM slider panel
CRM timeline
Custom fields in CRM
Custom sections in CRM
Google Maps
Observers
Multichannel CRM
Telephony
Email
Social networks and messengers
Website live chat
Chat to CRM
Unlimited
Unlimited
Import emails to CRM
Unlimited
Unlimited
Other channels via Rest API
Leads
Convert leads to contacts, deals, companies
Custom lead stages
Custom lead sources
Client management
Contacts
Companies
Custom contact/company type
Custom industries
360 degree view
Contact import/export
Duplicate control
Deals
Pipelines
Unlimited
Unlimited
Change pipeline
Recurring deals
Custom pipeline stages
Custom deal types
Convert deal to quote or invoice
Resource booking
Repeat deals and leads
Document builder
Invoices and online payments
Custom invoice statuses
Recurring invoices
Online invoices
PDF invoices
Email invoices
Invoice templates
Quotes
Custom quote statuses
Convert quote to invoice or deal
Quote template
CRM activities
Tasks
Emails
Meetings
Calls
Call lists
Conversation recording
CRM communications
Emails from CRM
Inbound/outbound calls from CRM
Inbound/outbound messaging from CRM
Inbound/outbound SMS texting from CRM
Product catalog
Taxes
Currencies
Product properties
Measurement units
CRM website forms and chat widget
Active website forms
Unlimited
Unlimited
Public page for website form/chat
Website widget
Remove "Powered by Bitrix24" branding
CRM Automation
Triggers
Rules for leads
Rules for deals
Webhooks
Custom rules
Business Process designer
Reports
Preconfigured reports
Custom report builder
CRM access permissions
Role based access permissions
CRM access log
Marketing
Bulk emails
Bulk SMS
Voice broadcasting
Bulk messaging (Open Сhannels)
Retargeting in Ad Networks
Rest API
Integrated telephony
Phone number rental limit
Display own number in caller ID.
Connect PBX via Rest API
Connect PBX via SIP-connector
Inbound/Outbound lines
Call routing
Call transfer
VoIP phone sets
Call intercepts
Internal extensions
Workhour settings
Voicemail and greetings
Call recording
Unlimited
Unlimited
Telephony access permissions
Automatic dialer
IVR (voice menu)
Call quality evaluation
Queue groups
Unlimited
Unlimited
Queue group size
Unlimited
Unlimited
Call to all distribution mode
Call source tracking
Additional CRM features
Extended duplicate search
Contact center
Open Channels
Unlimited
Unlimited
Social networks and mobile messengers
Save to CRM
Routing
Workhour settings
Conversation transfer between employees
Conversation transfer between Open Channels
Greetings and automatic replies
Contact information capture
Canned replies
Website chat
Unlimited
Unlimited
Route chat to all distribution mode
Client conversation rating
Supervisor conversation rating
Open channel access permissions
Webmail
2 way email sync
Email to task
Email to CRM
Sites and landing pages
Sites
Unlimited
Unlimited
Web pages
Unlimited
Unlimited
Online storage
Unlimited
Unlimited
Use own domain name
Site templates
Copy web pages
Google Analytics
Google Maps
CRM website forms
Live chat widget
Callback request form