Conversational selling is an increasingly important revenue stream where companies make sales by engaging customers in conversations and online chats through platforms like website chat, Facebook, Instagram, WhatsApp, Telegram, and more.
The unique advantage of Bitrix24 is our omnichannel Contact Center, a single solution you need to start conversational selling. You can access any popular mobile messenger or social media platform via Bitrix24.
This means a single person in Bitrix24 can send or answer messages from Facebook, Instagram, email, or website chat without switching between different apps. Plus, you no longer have to worry about employees using their personal accounts to reach customers via WhatsApp.
Want to see it in action? Request a demo from your local Bitrix24 partner. Please specify which social media platforms or messengers you are interested in and which Bitrix24 plan you wish to purchase, as conversational selling is not available to free users.