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  • Bill Humbert, RecruiterGuy - nationally recognized as a Professional Speaker, an expert Talent Acquisition Contract Recruiter Consultant/Recruiter, and an Award Winning Author.

    What are the most common recruiting and hiring mistakes that companies make in your experience?

    Recruiting mirrors the sales process perfectly. Just like the car manufacturing process. If you leave off a small process like installing lug nuts on the wheels, the wheels fall off of the car. Similarly, if you skip one recruiting process or take a shortcut on the Job Description process, the wheels will fall of the company’s recruiting process.

  • Help Your Team Members Think Like Leaders

    Dmitry Davydov 5 October 2015 47
    Leadership is more about mental habits than physical ones. Leaders think differently, and it's that way of thinking that enables them to inspire others, take actions, and achieve great things.

    Cultivate Ownership Thinking
    An important part of leadership is ownership thinking. It's not about materialism, greed, or possessiveness; it's about seeing that your place in the world is to be a master of your circumstances, a positive force, affecting the world by your contributions, rather than being a passive victim of any situation.

  • Sales Scripts Designer - Bitrix24 Marketplace App

    Yana Prokopets 5 October 2015 54
    Sales scripts designer is a new Bitrix24 Marketplace app developed by our partner that can help you increase sales with the help of sales scripts.
    This app is directly integrated with Bitrix24 CRM: information about the customer and/or the company you are calling is inserted automatically inside the text of the script and can be edited, if necessary.

    Using this app can help your team to get organized while working with sales calls:
    - Say the right things to the right people
    - Won’t forget to ask the right questions
    - Overcome objections effectively
    - Have full information about each client
    - Learn the app quickly
    - Sell more

  • Robert W. Wendover is an award-winning author who has been researching and writing about workforce trends for more than 30 years.

    What are the most common recruiting and hiring mistakes that companies make in your experience?

    RW: A. Not having a clear definition of what you need and prioritizing that list is the number one mistake. Job descriptions take time to develop, but they are invaluable in developing the screening process and serving as a benchmark when judgments need to be made.

    B. This is followed by too much dependence on interviews and store-bought assessments. Ask applicants to perform tasks. Put them through nuanced role-plays. Check their writing. Ask them to make presentations. All of this takes lots of time. But every hire is a decision worth tens of thousands of dollars. Most employers force fit selection into the rest of their schedules rather than giving it the time and attention it deserves. Then they’re surprised and frustrated when things don’t work out.

    C. Lack of clear communication with applicants. Young workers, for instance, assume that they will have a lot more immediate flexibility and influence than is reality. Work is work. Many in the emerging generations have not learned to accept that. This can foster an impatient, almost adversarial, relationship with the employer almost immediately. That said, successful employers have learned that “paying your dues” is no longer relevant. They need to provide opportunities for growth and challenge on the job. Older generations got restless too. But they accepted their place out of a sense of duty and obligation. These themes are an anathema to young workers. There’s always going to be some tension. Learn to manage it.

  • Gary Bradt is an author, clinical psychologist, leadership consultant, C-Suite executive coach and speaker on the topic of adapting to and leading through change.

    What is the number one reason for work/life imbalance that you see most often?

    GB: I it comes down to the individual choice. Too often people feel like they have to work a certain amount when the reality is they are choosing to work a certain amount. The reasons are varied. For many successful people, they are afraid that if they stop running as fast as they can someone will catch them. For others it is the imposter syndrome: deep down there are afraid people will discover they're not as good as everyone thinks they are so they keep working hard to prove themselves. Some people just enjoy working a lot. And some people have a bad home life and work keeps them away fr om it.​

  • 3 Key Concepts for Better Digital Marketing

    Dmitry Davydov 27 September 2015 107
    With all the information, tools, and advice for digital marketing, trying to figure out how to better your business's digital efforts is a lot like facing down a giant buffet. It all looks delicious, but you've only got so much room on your plate.

    You have to choose wisely how you'll spend the resources you have available.

    Trends and buzzwords don't help. Every week there's another new, sure-fired way to win consumers, attract attention, and promote your business. But you don't need a trend or a buzzword. You need bottom-line, tried-and-true concepts that will work, day in and day out.

    Well, here they are.
    Concept 1: Automation Is Good

    The beauty of digital marketing is that it's digital, which means you can take advantage of the plethora of digital automation tools on the market. There are many excellent, free services and tools, and just as many more excellent, affordable options. For example, you can automate status updates (with a scheduling tool), social responses, sharing across multiple channels, data collection and analysis, email campaigns, and follow-up communication.

    What you don't need to do is waste your time sifting through every option, comparing details that don't really matter. Instead, decide which digital marketing task takes up the most time, find a tool that makes it easier, and use that tool faithfully.

  • How To Connect Bitrix24 With Slack

    Yana Prokopets 25 September 2015 146

    Our partner Interactive Sky has created an app that connects your Bitrix24 account with Slack. Currently integration works one way – Bitrix24 to Slack – with tasks only.

    Once you install the app inside your account and set it up, your Slack users or channels will receive notifications when a new task is added or an existing one is modified.

    Importantly, you can match Bitrix24 user names with corresponding Slack user names so that the recipients are mentioned by their Slack ‘nicks’ inside Slack.

  • Fawn Germer is one of America's most sought-after speakers because she uses lessons from 300 famous leaders she interviewed for her eight bestselling books.

    1. What is the number one reason for work/life imbalance that you see most often?

    FG: This is one crazy world that moves way too fast. It's easy to lose perspective on your priorities, giving too much of your "self" to work and other obligations. Social media and electronics are such horrible time vampires that suck out your time and your life. It is hard to have "balance" in life, but it isn't hard to have "harmony" with your inner self. It's not about balance. It is about choices. Unless you consistently take stock and ask if you are honoring your true priorities and values, it is very, very easy to fall out of harmony.

  • Meet Bitrix24 Plus

    Dmitry Davydov 21 September 2015 443
    As you’ve probably noticed, we added new plan Bitrix24 Plus, created specifically for small businesses and solo entrepreneurs. Some of the features that were available to free users during testing and development have migrated to this plan.

    So what advantages do you get when choosing Bitrix24 Plus?

    1. You get more users and space – 24 users and 24 GB
    2. You get advanced CRM
    3. You get advanced Telephony

  • Integrating WordPress Web Forms With Bitrix24 CRM

    Yana Prokopets 18 September 2015 389
    Loading Player

    If you are using WP and would like to receive leads from the site to your Bitrix24 CRM, please watch the video above. To date note that there is another way to create web forms, which may be easier if you don’t have any coding skills.

    Here’s a link to the blog post Lead creation from external services mentioned in the video.

  • Stephen Denny is an author, keynote speaker and consultant delivering marketing workshops, executive training and big ideas to clients looking for “giant killer” performance.

    1. If a person has good leadership skills, does it mean that he or she will be automatically effective working with remote teams, or is 'virtual leadership' is an entirely different set of skills?

    SD: The leadership skills needed for thriving in a virtual workplace are different – and changing. The emerging managerial skill set I see is being able to manage “in space” – meaning the ability to work in an extremely unstructured environment with little to no support.

    In this new future of work, managers must really excel at several key skills. First, they must be outstanding at reading people. They must be able to interview and hire people with the understanding that once they’re on-boarded, they’ll be loose in the system and working without daily face-to-face coaching. Mistakes can be costly because they won’t always be noticed quickly. You need to be able to identify and hire fully formed adults who can operate on their own. There’s a bit of trust here, but it needs to start with hiring great people. Next, they must be extremely efficient and clear communicators. When the majority of your interaction with your individual team members is on the phone, you need to achieve alignment quickly. There’s no room for misunderstandings. Lastly, these managers need to be willing and able to identify when things aren’t going well – either with something as small as a project or as large as a hire. They need to be willing to fire those who can’t perform quickly. This means they need feedback loops, clear metrics for understanding individual performance and the unwavering understanding that their job is on the line, too.

    It’s not easy managing virtual teams! But the upside is enormous. In 2015 (and beyond), it’s not good enough to limit your talent pool to your immediate local geography. Everyone already has a computer and a phone where they are. That puts the burden on you – the manager.

  • Jeff Havens is a speaker, author, and professional development expert who tackles leadership, generational, and professional development issues with an exceptional blend of content and entertainment. He is a contributing writer to Fast Company, Entrepreneur, BusinessWeek, The Wall Street Journal; and has been featured on CNBC and Fox Business. For more information, or to bring Jeff to your next meeting, visit

    What is the biggest mistake that online companies make when it comes to customer service?

    JH: I think the biggest mistake they make is thinking that customer service doesn't matter. Some companies have gotten convinced that price is the only thing anyone cares about, and it's an easy mistake to make because it's true for almost all of us - at first. When everything is going great, then price is a huge factor. That's why discount auto insurance companies do well, for example. But when there's a problem and suddenly you need help and can't get it, people no longer care that you were inexpensive. More importantly, the Internet can't solve every issue. Some things require a human touch, and most of us still enjoy feeling like we're not part of a machine. It is still true that if you make me feel important, I will repay you with more brand loyalty than I would otherwise.

  • Troy Hazard - Professional speaker, Television Host, Entrepreneur, Franchise Expert & Author of Amazon business books bestseller – ‘Future-Proofing Your Business’.

    1. If a person has good leadership skills, does it mean that he or she will be automatically effective working with remote teams, or is 'virtual leadership' is an entirely different set of skills?

    TH: I believe good leadership skills exist in good leaders, period. One of the things I have come to learn working virtually is to trust the people and the process more. If you have metrics and a model in your business then let them lead the business outcome you seek. In our business we manage our business metrics weekly, analyze and discuss them monthly on the phone, and adjust them when needed. I have a weekly placeholder meeting in my calendar set with my VA, rarely do we use it, rarely do we need to. The business metrics, model and process gives us a clear dashboard on how we are tracking to our plan, so there is no need to ‘meet’ just to discuss the obvious, we just get on with keeping the business to plan.

  • What Customers Want Now: The Top 5 Trends

    Dmitry Davydov 13 September 2015 129
    Keeping up with customer wants and needs can be a full-time job. Here are the most important trends that can win customers for any type of business.
    1. Customers Want Mobile

    It's not just the millennial generation; more and more customers, in various demographic spreads, use their mobile devices for more and more activities. Think everything from banking to signing documents, from tracking exercise to making a grocery list. Customers want mobile access to the digital tools and data they need for daily life.

    First, be sure your website is mobile friendly. Once you've got that covered, look for ways to branch out. Get your business on mobile apps like FourSquare and Instagram; investigate mobile marketing solutions. When you're ready, look into building your own app for full mobile reach.

  • Don Brown is the developer of ‘The Leader’s Daily’ and author of “Bring Out the Best in Every Employee” (McGraw-Hill), “What Got You Here Won’t Get You There – in Sales” (McGraw-Hill) and “Situational Service® - Customer Care for the Practitioner” (CLS Press). Don has spent 30 years ‘helping people with people’ for the likes of Fifth Third Bank, Anheuser-Busch, Ford Motor Company, Sykes Enterprises, Harley-Davidson Motor Company, Jaguar Cars, Hilton Hotels and many, many more.*

    What is the biggest mistake that online companies make when it comes to customer service?

    DB: The biggest mistake I see is the drive for technology over biology…the elimination of the human interface. These first two questions are related for me. Understand, I help people with people, it’s what I do. But, I’ve heard one CEO say that ‘If you have the right process, people don’t matter’. My experience is that sooner or later – everything comes down to the human interface. If you eliminate the option, you rule out channels within your business model. Consider the provision of healthcare, right now hospitals have 10% of their federal reimbursement at risk over bedside manner…the human interface, not the clinical outcome. The ‘care and concern’ exhibited by healthcare professionals is now worth hundreds of millions of dollars.

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