Bitrix24 Blogs

Bitrix24 latest news and useful tips

  • Implementing business processes in your own company can be a challenging experience, we have tried to provide you with a “ready to go” solution – 5 preset workflow templates:

    Here are several types of actions that can be automated with the help of new Bitrix24 workflows:

    Tags: business processes, workflows
  • How to add private app to Bitrix24 marketplace

    Dmitry Davydov 26 May 2015 57
    If you haven’t been to Bitrix24 marketplace yet, you should visit it how. It contains a number of applications that integrate other online services with Bitrix24 (Mailchimp for example), help you migrate your data from other CRM or project management platforms, or add features that Bitrix24 doesn’t come with (web forms, sticky notes and so on). These apps were developed by Bitrix24 partners and until recently this was a requirement in order to create an app.


    Now you can create your own private app, without getting a partner status first. Private app will only be available inside your own account. They don’t undergo moderation process and aren’t listed publically in the marketplace. API and all documentation necessary for developing an app are available here. You can also hire Bitrix24 partner to develop an app for you.

    To add an app, simply go to Applications menu that's on your left hand side when you are logged in and click 'Add application'.
    Tags: markeplace, apps
  • Now your Bitrix24 Deals section has a new dashboard – a bright report page which reflects deals analytics.

    When you first open your deals analytics dashboard – it will be displayed in a demo mode, which you can hide and use your actual deal data instead:


    You will be able to easily switch between deals list and dashboard pages with the help of top bar tabs.

    New dashboard has 8 “ready to go” analytics widgets, which you don’t need to be specially configured and can be used for sales analysis.

    Tags: CRM
  • How & Why to Build Self-Directed Teams

    Dmitry Davydov 25 May 2015 55
    A traditionally managed team is a team that a team leader oversees; the team leader will assign goals, help develop projects, and bear the bulk of the decision making and the responsibility. There are varying levels of management, of course; some team leaders will allow and encourage autonomy, while others will manage to the most minute level.

    Self-directed teams, on the other hand, handle most of these traditional leadership responsibilities themselves. A team leader still exists, but takes more of a coach or mentor role, acting as a liaison between the team and the upper administration of the company.
    Are self-directed teams better than traditionally managed teams? It depends; businesses and business needs vary. Some departments, functions, or projects might benefit from a self-directed team, while others may require more oversight and day-to-day direction from a team leader.

    With self-directed teams, the intrinsic motivators of autonomy, challenge, and purpose are built into the very heart of the team. Research shows that self-directed teams produce higher levels of organizational effectiveness, better solutions, and increased levels of productivity and creativity.

  • One of the world's leading experts on business etiquette and communications, Barbara Pachter shares her knowledge through seminars, keynote speaking, executive coaching and various print and digital resources including an e-newsletter and 9 business books covering everything fr om office tips to assertive communication.
    You wrote an entire book on the subject of business etiquette and it was very well received, judging by Amazon reviewers. So what are the most common mistakes that you see people make regularly and what was the motivation behind writing the book?

    BP: Thank you. The Essentials of Business Etiquette: How to Greet, Eat and Tweet Your Way to Success has been well received as if fills a need for today’s business professional. The workplace has changed greatly over the last five years, including communicating via social media. People need updated information to make sure that their behavior doesn’t offend anyone and, as a result, hurt their careers. Some of the more common mistakes include: not greeting others, shaking hands incorrectly, making inappropriate small talk, being unaware of your negative body language, not looking at individuals, not being a gracious host, dressing inappropriately for work, answering a phone in front of others, using text shortcuts when not appropriate, getting drunk at a business social event, posting offensive pictures or nasty language, criticizing your company on social media, not being aware of cultural differences.

    Tags: BusinessEtiquette, communication, expert, tips
  • Bitrix24 Tasks Widget for Android

    Yana Prokopets 18 May 2015 103
    If your team is mobile-friendly & is used to working on the go, then we have a good news for you: Android users have now a fast and easy way to access Bitrix24 tasks list on their phones - via MyTasks24 - widget developed by our partner HTMLStudio.

    You need to install MyTasks24 app to your Bitrix24 form the Marketplace & MyTasks24 mobile app from Google Play to start using the widget. Our partner has prepared a step by step installation guide .

    Tags: androidapp, marketplace, tasks
  • Six Principles for Handling Email Overload

    Dmitry Davydov 18 May 2015 94
    Email offers a lot of benefits. It's quick, accessible, and can save a lot of time that would be spent on back-and-forth phone calls or in-person meetings. The problem is that email is overused and misused; the resulting email overload can quickly eliminate all the time saved and cause productivity to plummet.
    To benefit from email and keep it from becoming a burden, follow these six principles.

    Always Filter
    Not all email needs a response, or even a glance; if it's all flooding into your inbox, however, you have to view, decide, and act on every single email, even if that action is just to delete or archive the message. Use filters to set concrete limits on what even makes it into your inbox. For reference-only emails, such as bank statements, set up filters to send the emails to an appropriate folder. For those emails you don't want but can't avoid, like Aunt Judy's weekly upd ate and your boss's endless CCs, se t up a filter and a folder.

    Reduce the Inflow
    Unsubscribing takes a moment or two and can clear a lot of unnecessary clutter from your email life. Use a tool such as to make it even simpler. There's no need for you to keep sorting through the digital equivalent of junk mail. Say no to email notifications from apps and social media; you're going to check in on your social accounts anyway. There's no point in receiving an email about it, too.

    Organize Your Email
    Some people prefer a complex system of labels, hierarchical folders, and infinite categorization. Others prefer a simple system that sorts email into the most basic possible groups (such as Needs Action, Needs Reply, and Archived). It doesn't matter what kind of organization you use. Just figure out which kind you like (complex or simple), implement it, and use it. Navigating and keeping up with email becomes much simpler when you use an organization model that makes sense to you.

    Reduce the Outflow
    Quit responding to emails you get that you don't actually need. Fight the impulse to send a one-line response ("Thanks for the info" or "Got it" ). When you respond, you're telling the sender that you approve the email, and want more. Is that what you want to say?
    Start to notice repeat offenders: there are just some folks who continually send useless emails. Take a few minutes to respond to the latest one with a kind but clear message: "Thanks for your thoughfulness, but this is information I don't really need. Would you please remove me from your sender list? Thank you!" For the ones who still don't get it, use a filter.

    Handle Your Inbox
    To zero or not to zero; that is the question of the inbox.
    Some people swear by inbox zero; they like to clean it out daily or weekly. Others
    see no need to try to achieve a clean inbox. Search queries can sort out what's there, and cleaning it out regularly takes more time than it's worth. As with organization, the key is for you to decide what works for you, then stick with it.

    Use Some Rules
    A few basic email rules can save you much email frustration.
    The two-minute rule: if will take only a few minutes, respond to it right away.
    The email-time rule: designate a few times a day to handling email, and leave it alone the rest of the time. True emergencies will find you via other methods. People will learn what to expect if you are consistent.
    The informative-subject rule: make the most of the subject line, using it to ask the main question, designate a needed response, and otherwise make it easy for people to respond as quickly as possible.

    Email isn't going away, but you don't have to lose your entire day to it. Remember it's a tool; how you use it is what makes it burdensome or effective.

    Bitrix24 can be used as a Human Resources Information System (HRIS). Use promocode TIP10 when registering your free Bitrix24 account to get extra 10GB.

    See also:

    - How to Pull Your Team Together After a Crisis
    - Know When to Grow with These 5 Signs Its Time to Expand
    - 5 Practical Ideas for Helping Remote Staff Stay Connected
    - Small Business Savings: 8 Ways to Cut Costs Now
    - How to Help Your Team Se t and Reach Good Goals
    - Telecommuting Pros & Cons - Interview With HR Expert Lori Kleiman
    - The Essential Steps in an Idea Development Workflow
    Tags: email, productivity, tips
  • How do you move from idea to something real?

    Once your inspiration system is up and running, having plenty of ideas will not be a problem. Now you simply need to have the right processes in place to handle the ideas.

    To decide if an idea is right for development, you need a screening process. Base it on specific criteria, not a subjective feel. Having a "gut instinct" about an idea isn't good enough unless you're Warren Buffet.

    When you've pulled a list of potential ideas from your inspiration system, or your last team meeting, or your employee suggestion box, put them next to the criteria you have in place. Some will fit. Some won't.

    The options for a decisions are few: for each idea, you can hold it, get rid of it, or move forward with it.

    Ideas that don't pass the initial screening are automatically eliminated. The others? Well, you only have so much time, attention, and resources to put into idea development.

    Which of the screened ideas fit best with the current priorities, interests, and capabilities your business has? Choose the best fits for moving forward. Mark the rest for holding and toss them into storage.

    Concept Testing
    After the decision to move forward, the idea needs to be tested.

    This isn't business analysis or market testing; that comes next. Instead, first, you're looking at the concept itself. You're identifying strengths and weaknesses. You're finding holes, ways to manipulate or take advantage, impossibilities, hurdles too high to clear, any obvious fails, and, also, all the potential benefits and opportunities.

    Business Testing
    If an idea makes it through concept testing, go forward with business testing: you'll need to do business analysis and market research, then pull that information together into a business plan.

    The business plan will change and grow as the idea develops, but creating one ensures that you know how to start developing. You need a baseline for those initial decisions about how to prototype, how to deliver, who to hire, and how to market.

    The next step is usually the most exciting and the most terrifying: the initial prototype or minimum viable product.

    You'll be working to bring the idea into actual reality. Clear communication between all departments and teams is crucial. You don't want marketing to make a promise that manufacturing can't keep. Avoid the silo mentality and keep communicating flowing between all departments and teams. Build in feedback collection with the initial release, because it's essential for the next step.

    Once the initial product or prototype is released, feedback from the first group of users becomes your whole world.

    Do they like it? Do they hate it? Do they use it? What should change? What works? What has (God forbid) failed? What needs to improve? How can it improve? What's missing? What is redundant?

    You'll almost certainly hit a few of those painful moments when you find a miss so obvious it's embarrassing. That's how idea development works; you're bringing something into being - out of nothing but an idea - and you're going to miss some details. The feedback process gives you a chance to catch them on the next round.

    Tweaking is part of the plan. Gather and analyze user feedback, then start tackling the issues, one by one. The goal is never perfection; it's always improving to excellence. Solve all known problems, improve as much as possible, and release again as soon as possible.

    Release, Repeat
    Once you've developed the round 2 prototype, you will release again, get feedback again, adjust again, and continue the cycle . Some products will go through many iterations of this round. Some won't. Though adjusting and releasing are a pain, the demand and the improvement are signs that your idea is working, and it can work better.

    Everyone involved in idea development needs to know the steps. If you don't understand that feedback and adjustment are part of the process, you can feel like you've failed. Adjustment actually means that you're doing exactly what idea development demands: continually learning and improving as you bring an idea into the world.

    Bitrix24 can be used as a Human Resources Information System (HRIS). Use promocode TIP10 when registeringyour free Bitrix24 account to get extra 10GB.

    See also:

    - How to Pull Your Team Together After a Crisis
    - Know When to Grow with These 5 Signs Its Time to Expand
    - 5 Practical Ideas for Helping Remote Staff Stay Connected
    - Small Business Savings: 8 Ways to Cut Costs Now
    - How to Help Your Team Se t and Reach Good Goals
    - Telecommuting Pros & Cons - Interview With HR Expert Lori Kleiman
    Tags: tips, ideas
  • Lori Kleiman is a Chicago based business expert and author with more than 25 years of experience advising companies on HR issues. Lori has a master’s degree in human resources, has been certified as Senior Professional in Human Resources (SPHR) by the HR Certification Institute and is a member of the National Speakers Association.

    Telecommuting and remote work remains a hotly debated topic with high profile supported and defectors alike. How do you personally see this trend develop? Have we hit peak ‘telecommuting’ or will the remote workforce keep growing significantly for the foreseeable future?

    LK: I believe that flexible work schedules are essential, but full scale telecommuting can be difficult to maintain. There is no doubt that there is a loss of camaraderie and teamwork with workforces that do not interact on a regular basis. I recommend organizations use telecommuting for those that have earned the trust on an occasional basis as employee needs warrant.

    Tags: expert, hr, hris, telecommuting
  • Coming up with great ideas seems like an easy task, until you sit down and stare at the blank screen. Set up your own inspiration system so you have a deep pool of ideas to draw from, anytime you need them.

    Identify Your Inspiration Sources
    They might not be what you think they are.

    Spend a week or two noticing when you get ideas. When does inspiration strike? Backtrack from that moment until you find the ignition for the spark.

    Tags: ideas, productivity, tips
  • Bitrix24 Spring 2015 Release Webinar Recording

    Yana Prokopets 30 April 2015 200
    If you've missed our Bitrix24 Spring Release Presentation, you can find it on Slideshare or watch the webinar on Youtube:

    Loading Player

  • Bitrix24 developers have just released a public alpha version of Bitrix24 Desktop app for Linux. It's nicknamed 'Brick' and can be found at Github. Please note that this is not an official Linux app but rather a side project started by our developers and Bitrix24 users who love Linux, so our helpdesk can't help you with any with any issues that may come up.

    What Bitrix24 Desktop app's options are supported in this version:

    Tags: desktopapp, Linux
  • You can put unproductive people into great systems, but you can't make them work the systems.

    Organizational productivity and personal time management really can't be separated. Efficient, well-designed systems still fail due to user error. Lack of user motivation is a common error.

    To get better organizational productivity, think smaller. Think one at a time. Think about the individual. Encourage better time management skills on a personal level. Then you can spend money on improving systems and it will actually be money well-spent.
    Provide One-on-One Encouragement
    As the team lead, you probably already know who's got this time management thing down and who struggles to stay focused. Everyone struggles with distraction and focus. Give verbal encouragement to your team members for the small wins and the big wins. Help your team members feel motivated to put forth their best effort. Do your best to notice, and praise, their attempts and successes at better time use and greater productivity.

    Tags: tips, time management, productivity
  • Those of you who use Spanish interface for their Bitrix24 accounts will notice that iOS and Android apps are localized too!

    Gracias por usar Bitrix24
  • e081892cd393568374866da2db5bbf03.png
    Most likely you already know about built-in telephony that Bitrix24 comes with. Many of our clients use Bitrix24 as their virtual call center but even more couldn’t, because we did not support local telephony in their countries.

    That changed yesterday. We’ve just expanded the list of countries where you can rent a local phone number and call at local rates from 4 to 43. We’ve also dropped the price for renting a phone number from $25 to $6 a month ($11 in some locations).

    Tags: telephony
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