Cloud pricing

Cloud
Cloud
Free
Basic tool suite for your entire company
Unlimited
100% free
for all users
5 GB
Collaboration
Chat
HD Videocalls
Calendar
Drive
Feed
Knowledge base
Tasks & projects
CRM
Contact Center
Website builder
Basic
Ideal for small sales teams
5
users
$49/mo
$49/mo
$49/mo
$34.30/mo
-30%
$49/mo
$29.40/mo
-40%
for all users
24 GB
Collaboration
Chat
HD Videocalls
Calendar
Drive
Feed
Knowledge base
Tasks & projects
CRM
Contact Center
Website builder
Online store
Customer support
Standard
Covers all team needs
50
users
$99/mo
$99/mo
$99/mo
$69.30/mo
-30%
$99/mo
$59.40/mo
-40%
for all users
100 GB
Collaboration
Chat
HD Videocalls
Calendar
Drive
Feed
Knowledge base
Tasks & projects
CRM
Contact Center
Website builder
Online store
Marketing
Online documents
Customer support
Administration
Professional
Supercharge your organization with automation
Unlimited
$199/mo
$199/mo
$199/mo
$139.30/mo
-30%
$199/mo
$119.40/mo
-40%
for all users
1,024 GB
Collaboration
Chat
HD Videocalls
Calendar
Drive
Feed
Knowledge base
Tasks & projects
CRM
Contact Center
Website builder
Online store
Marketing
Online documents
Sales Intelligence
Business process automation
HR
Customer support
Administration
Features
Show the differences
Free
Basic
Standard
Professional
CRM
Basic
Unlimited deals
Unlimited contacts
Unlimited companies
Invoices (unlimited)
Quotes (unlimited)
Unlimited leads
Simple CRM mode (without leads)
Classic CRM mode (with leads)
Convert lead to contact, company, deal
Convert deal to quote
Convert deal to invoice
Convert quote to deal and invoice
Document generator
Template file size
2 Mb
2 Mb
2 Mb
Document generator access rights
Client profile
Product catalog
Products
100
3,000
3,000
Unlimited
Kanban view
Custom stages/statuses
Required fields by stage
Pipelines
1
5
10
Unlimited
Tunnels
Fields visible to selected users
Timeline
Recycle bin
Restore from recycle bin
Keep deleted files in recycle bin
30 days
30 days
30 days
30 days
Recurring deals
Recurring invoices
Automatic duplicates detection
Automatic dialer
Resource booking for appointment scheduling in CRM
24
Zoom integration
Google maps in CRM
Google maps in custom fields
100
Unlimited
Unlimited
Unlimited
Observers inside deals
Chat inside CRM
CRM access rights
CRM access log
Change history 
CRM duplicate control master (duplicate search)
Data import/export and integrations
Import via CSV
Migrate from other CRM
Import contacts from vCard, Gmail, Outlook, Yahoo! Mail
Card scanner
12/mo
100/mo
100/mo
Unlimited
Export contacts to CSV, Excel, Outlook
Contact center
Built-in telephony
SIP connector for third-party telephony integrations
Email copy storage
Connect external email
Emails from CRM (per month)
10,000
50,000
100,000
Inboxes per user
1
5
10
Initial email synchronization and storage limit
7 days
30 days
90 days
Live chat
Website widget
CRM forms
100 completed forms
Remove "Powered by Bitrix24" in CRM forms and live chat
Call back widget
Social networks and messengers
Telegram, Facebook
Instagram
Apple Business Chat
Viber
WhatsApp
Instagram comments
Channels
1
2
10
Unlimited
Call tracking in CRM for Android devices (coming soon)
Rest API
Open channel settings
Workhour settings
Request contact information
Personal data processing warning
Route chat to all distribution mode
Client conversation rating 
Supervisor conversation rating
Canned replies
Conversation transfer between employees
Conversation transfer between channels
Automated replies
Analytics reports for channels (chat statistics)
Export data to Excel
Channel access rights
Telephony settings
PBX integration via Rest API
PBX integration via SIP connector
Unlimited incoming/outbound lines
Call routing
Call transfer
VoIP phone sets
Internal extensions
Workhour settings
Voicemail and greetings
Call to all distribution mode
Missed call forwarding
Call intercept
Match number to source (CRM)
Export call details to Excel
VoIP phone intercept
Automatic dialer
Client conversation rating
IVR (voice menu)
2 levels
2 levels
Unlimited
Call recording (per month)
Unlimited
Unlimited
Unlimited
Queue groups
Unlimited
Unlimited
Unlimited
Queue group size
Unlimited
Unlimited
Unlimited
Automatic call transcription
$
$
$
Telephony access rights
Call recording playback speed
Call statistics
Call tracking settings
Sites
Unlimited
Unlimited
Unlimited
Visitors
Unlimited
Unlimited
Unlimited
Phone numbers
Unlimited
Unlimited
Unlimited
Analytics and reports 
Sales plan
CRM analytics
Max number of leads, deals, contacts or companies included in CRM analytics reports 
1,000
100,000
100,000
100,000
Sales and marketing automation 
Rules/triggers in deals
5
Webhooks for rules/triggers
Edit rules/triggers in workflow designer
Smart scripts
Business process automation in CRM
Smart Process Automations (SPA)
Smart Process Automations (SPA)
CRM marketing
Bulk email
50,000
100,000
Bulk SMS
Voice broadcasting
Bulk messaging (Contact center)
Retargeting in ad networks
Sales generator
Audiences
Access permissions
Sales intelligence
Max number of leads, deals, contacts or companies included in Sales Intelligence reports 
1,000
1,000
100,000
100,000
Automated data only (no banners/UTMs)
Report builder
Keyword analysis in Sales Intelligence (Google Ads)
Automated ad management
Call tracking
Payment and Delivery
CRM.Payment and Delivery
Searchable in CRM with filters (max number)
Leads
100,000
200,000
Unlimited
Deals
1,000
100,000
200,000
Unlimited
Contacts
1,000
100,000
200,000
Unlimited
Companies
1,000
100,000
200,000
Unlimited
Invoices
100,000
200,000
Unlimited
Quotes
100,000
200,000
Unlimited
Tasks and projects
Basic
Tasks and projects
Unlimited
Unlimited
Unlimited
Unlimited
Planner
Subtasks
Check lists
Reminders
Autofocus mode
Recycle bin
Restore from recycle bin
Keep deleted files in the recycle bin
30 days
30 days
30 days
30 days
Task to email
Mobile tasks for iOS and Android
Project management
Project Kanban
Project owner
Project start/end dates
Gantt
Task time tracking (manual)
Skip weekends and holidays when planning
Collaboration
Observers and participants
Delegating
Rate task
Task control
Supervisor view
Custom fields
Access permissions
Workgroup/project access rights
Task dependencies
5
Task automation
Task templates and recurring tasks
Templates with subtasks
Template sharing
Task automation (rules and triggers)
Project templates (copy projects/workgroups)
Integration with Drive (attach files from Drive)
Integration with CRM
Integration with Calendar
Integration with Email (email-to-task conversion)
Integration with workflows
Analytics reports
Efficiency KPI
Report builder
Searchable in tasks with filters (max number)
Tasks
1,000
100,000
200,000
Unlimited
Sites and landing pages
Sites
1
9
10
Unlimited
Web pages
Unlimited
Unlimited
Unlimited
Unlimited
Use own domain
Site templates (created by Bitrix24)
Site templates (from Bitrix24 Market)
Copy web pages
Google Analytics
Google Maps
CRM forms
100 completed forms
Website live chat
Call back widget
Remove "Powered by Bitrix24" branding
Site builder access rights
Sales intelligence
Custom theme color
Insert HTML or JS
Dynamic blocks
Site import
Site export
Superblock
Automated SEO (coming soon)
Cookie consent
E-commerce
CRM Store
Online Stores
1
2
10
Unlimited
Orders
Unlimited
Unlimited
Unlimited
Unlimited
Products
100
3,000
3,000
Unlimited
Revenue
Unlimited
Unlimited
Unlimited
Unlimited
Transaction processing
0%
0%
0%
0%
Access Rights
SKU
Sets and bundles
Variable prices
Discount templates
Discount builder
Coupons
Cumulative discounts
Automation rules
Payment processing
Fixed shipping cost
Shipping costs calculator
Stock management
Inventory management (documents)
Online store import (without catalog)
Online store export (without catalog)
Communications
Feed
Video announcement
Post view indicator
Email to post
Announcements
Polls
Appreciation badges
Chats and video calls
Chats
Public and private chats
HD Video calls (1-to-1)
HD Video calls (up to 48 users)
12 users
Voice calls
Videoconferencing (up to 48 people)
12 users
Mobile group video calls
Screen sharing
100
Audio/video recording
100
Background blur
100
Image/video backgrounds
100
Videoconference password
Encryption
Call duration
Unlimited
Unlimited
Unlimited
Unlimited
HD video
HD sound
Zoom integration
Documents
View
Collaborative editing
Drive
Online storage
5 GB
24 GB
100 GB
1,024 GB
Personal/Group Drive
Company Drive
Company Drive for automatically created folders
File synchronization
One Drive, Google Drive, Dropbox, Box integration
Online editing via GoogleDocs, MS Office Online
Local editing (MS Office, OpenOffice, LibreOffice)
View documents via Google.Viewer
Public file sharing
Public folder sharing
Recycle bin
Quick drive cleanup
File access rights
Folder access rights
Enable versioning
Unused files version storage
0
0
90 days
90 days
Version storage for files used in tasks, activity stream or calendars 
Unlimited
Unlimited
Unlimited
Unlimited
Keep deleted files in the recycle bin
30 days
30 days
30 days
30 days
Video file conversion size limit
300 Mb
1 GB
1 GB
1 GB
Document lock
Calendar
Event planner
Calendar sync
Event invitation by email (iCalendar)
Meeting room
Meeting room list
Workgroups
Public/private workgroups
Projects
Workgroups/projects with external users (extranet)
HRMS
Absence management
Worktime tracking 2.0 (online time clock and work schedules)
Work reports
Meetings and briefings
Company structure
Employee directory
Export employee list to Excel
Employee list synchronization with Outlook, CardDAV
Company knowledge base
1
3
5
Unlimited
Project knowledge base
Knowledge base import
Knowledge base export
Measure stress level
Workflow and business process automation
Activity stream workflows
Business process designer
Records management
Number of RPA processes
1
1
5
Unlimited
Extra
Apply background to all
Apply menu to all
Administration
Account administrators
1
1
5
Unlimited
Change admin
Two factor authorization (OTP)
Restrict access by IP address
Restrict public file sharing 
Use own logo
Rename account
Backup restore
Restore OTP access
Account transfer to another zone
Custom account URL with own domain name
If you represent a non-profit organization or an educational institution, your company may be eligible for a discount. Find out more information on the Discounts & Special Offers page.