First, Bitrix24 allows you to rent a virtual USA phone number or a virtual business phone number. Then, integrate it within your CRM system. All of your contacts with phone numbers will have a phone icon available next to them for quick calling inside CRM. Next, using the VoIP number, managers can record calls for quick playback later and create deals from leads within their CRM system. Lastly, you can enable call forwarding and create auto dial lists, plus much more, with the Bitrix24 virtual phone number app.
If you are looking for a virtual phone number, watch out for scams. Except for very limited Google Voice options, there is just no way to rent a foreign or domestic phone number free of charge, period. Telephony companies only sell phone numbers, and you can’t get something for nothing. Free virtual phone numbers in the USA and other countries are only offered when you buy a bigger package of telephony services.
Important! With the exception of toll-free phone numbers, which are available for rental in Bitrix24 as well at $6/mo, all incoming phone calls will be FREE to you. Outbound phone calls that you make will be charged at these rates. Call transfers to the Bitrix24 mobile app or your computer are free as well, without any limits. If you choose to forward phone calls to your mobile phone number, bypassing the Bitrix24 mobile or web app, you’ll be charged at the same rates as outbound phone calls (typically 1-3 cents per minute, depending on which country you are in).
Additional free telephony options available to you when renting a phone number through us include phone call recording, free CRM, voice mail, call transfer, call queues, greetings, on-hold music, click to call, caller ID, intelligent routing, virtual phone system, and more. Bitrix24 does not charge any setup fees for telephony services.
A virtual phone number is a telephone number that is not tied to a specific phone line. It allows you to make and receive calls over the internet from any device, making it ideal for remote teams and online businesses.
Yes. Bitrix24 provides free virtual phone numbers as part of its cloud telephony service. You can start making and receiving calls without additional hardware.
Calls to your virtual number are routed through the internet and managed inside Bitrix24. You can answer calls on your computer, mobile app, or desk phone connected to the system.
Yes. Bitrix24 supports international calling and lets you rent local numbers in different countries. This allows businesses to establish a local presence worldwide.
Yes. All calls made or received through Bitrix24 are logged in the CRM. This means call history, recordings, and notes are automatically attached to customer profiles.
Features include call routing, forwarding, call recording, voicemail, interactive voice response (IVR), call queues, and analytics.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
For more information about Bitrix24, head over to our training courses. We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools. To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open-source code, please visit the Bitrix24 Self-Hosted page.