Customer insight engine: surveys + interviews that actually agree
Tired of surveys and interviews that disagree? Discover how Bitrix24 connects your feedback into insights that drive real growth.
How AI Is Revolutionizing Customer Onboarding in the U.S.
Unleash AI to revolutionize customer onboarding! Learn how smart workflows personalize experiences, predict hiccups, and scale U.S. businesses like never before.
10 Ways Appointment Scheduling Software for Salons Transforms Indian Businesses
Discover transformative ways scheduling software helps Indian salons double revenue, eliminate missed appointments, and streamline operations — all through smart automation.
Salon Software: How to Boost Efficiency with Appointment Scheduling Tools
Discover how smart appointment scheduling transforms salon chaos into seamless operations, eliminates double bookings, and boosts client satisfaction — all in one powerful system.
Improving Customer Support for E-commerce Businesses
Customer support is a decisive battlefield where e-commerce companies either thrive or struggle to survive. From implementing omnichannel solutions to leveraging automation, you'll discover actionable ways to enhance your support infrastructure while keeping costs manageable.
From Metrics to Moments: Reimagining CX KPIs in 2025
In this article, we’ll break down how the landscape of CX KPIs is changing, what new metrics are emerging, and how your organization can prepare for this reframing to stay competitive in 2025 and beyond.
Sell Smarter Across Every Channel with Centralized Customer Data
We’ll walk through how Bitrix24 helps you connect the dots across channels, personalize outreach, and align your team around what actually moves the needle: meaningful conversations; not more tools.
Enhancing Field Team Coordination for Service Businesses with Bitrix24
Tired of miscommunication and delays in the field? Learn how Bitrix24 improves team coordination, scheduling, and customer service in one unified platform.