Articles

Client management demands a delicate mix of communication, honesty, and high-quality output. Working remotely should never compromise client relations since clients breathe life into the business. Here, we will touch on the 7 essential tips for effective remote client management.

One of the ways to find excellent ideas for increasing the number of sales in your company is to build a customer journey map. But... How?

Customer service has come on leaps and bounds in recent years. However, whether it’s the overused “the customer is always right”, or having a dedicated customer success department, one thing is for sure — clients are at the center of every business.

In this article, we are going to talk about the current trends and challenges of the consumer market while also focusing on the transition from physical sales to remote sales using Bitrix24 CRM.