Online Customer Database Management Software

The best free online customer database management software that lets you have unlimited customer records. Scalable and customizable crm solution with built-in sales and marketing automation tools, sales intelligence and omni-channel customer contact center.

Bitrix24 is the only free online customer database that lets you have unlimited customer records. Our database is also 100% customizable, you can add custom fields and change the appearance of CRM forms as necessary.

In addition to the customer database, you get an online product catalog that lists all the goods and services that you are selling. Importantly, free mobile apps for iOS and Android let you access your customer database from any mobile device that uses these two operating systems.

In its very core, Bitrix24 is a free and unlimited database for your customers. With it, you can get a clear view of who’s bought what and when your client last placed an order. You get a smarter way of sorting out customers by sales volume or specific items bought. Wait, this isn’t all Bitrix24 has to offer.

Bitrix24, a free customer database software, allows you to automatically reactivate previous customers who’ve been inactive and increase customer value by upselling to your most loyal audience.

All of this is housed in a simple, easy-to-understand interface that even newbies can master within minutes. Register now or check our videos and manual to learn more about Bitrix24.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic Features

Unlimited records
Free 5GB online storage
Email marketing
Contact center
Customizable fields
Quotes & invoices
Call center
Cloud or self hosted (open source code access)
Free mobile CRM iOS and Android
Integrations (RestAPI)

Fully Featured CRM

Unlimited customer database
Customer history
Leads, Contacts, Companies, Deals
Multiple customer managers with access rights for each
Flexible forms with custom fields
Customer birthday reminders
Uunlimited product catalog

Contact Center

Unlimited client base
Leads, Contacts, Companies, Deals
Quoting and invoicing
Websites templates
CRM forms
Live chat 24/7
Multichannel communications

Powerful Analytics

Custom reports
Dashboards
Sales pipeline
Sales funnel
Expected sales
Agent activity reports
Unpaid invoices
Lead sources (marketing channels)
Learn more

Collaboration and Communication

Knowledge management
Company structure
HR tools
Project and workgroups
Document sharing and processing
Configurable access permissions (creation, editing, viewing, publishing)
Clocking in/out, time management
Unlimited free task management
Workload management
Calendars and scheduling

For more information about Bitrix24, head over to our training courses. We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools. To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open-source code, please visit the Bitrix24 Self-Hosted page.

Be sure to check out other Bitrix24 tools:

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