CRM for Solopreneurs and Small Businesses

When launching your own business, you should invest in a high-quality CRM for solopreneur. Bitrix24 would be your safe bet. The functionality goes far beyond a conventional CRM.

CRM for Entrepreneurs and Small Businesses



A CRM enables you to gather, store and manage your client data. You can get to know your audience better and establish productive communication with it.

Bitrix24 will help you to plan and execute diverse activities, get valuable insights and make smarter decisions.

Bitrix24 enables do the following operations:
  1. Manage your leads
  2. Manage your pipeline
  3. Control your online payments
  4. Work with quotes and invoices
  5. Automate your marketing processes
  6. Carry out email marketing
  7. Take care of your customer support
  8. Revise and structure your product catalog
Some tools are excessive for a solopreneur. When working by yourself, you will hardly need a free Intranet, which is otherwise great for group collaborations.

Since you do not need to hire people, you might never try the in-built HR instruments. Small businesses, on the contrary, will find these tools very handy when creating a unified workspace for their employees. It is not by chance that Bitrix24 is considered the best CRM for solopreneurs.

Many tools that it offers are not available in typical software for small businesses. Besides, Bitrix24 is an open-source solution, which is rare for this segment. Most solopreneurs and small companies prefer to use it from the cloud. This does not require an on-premise installation and you can pay for your software in installments since it is a subscription.

Bitrix24 is available in desktop and mobile versions that you can synchronize. The latter is compatible with both iOS and Android devices. Immediately after a free registration, start usinge the following functionality of Bitrix24 at no cost:
  1. 5GB of online storage
  2. Unlimited records
  3. Custom fields
  4. A call center
  5. Email marketing
  6. Integrations (RestAPI)
No need to pay extra to be able to work with your contacts and deals with the CRM. Control your import and export, taxes and currencies. 

This CRM for solopreneur enables detailed customization. You can personalize its following elements:
  1. Forms
  2. Fields
  3. Access right settings
  4. Sales automation
Besides, you can adjust web to CRM, email to CRM and call CRM.

Even if your business is just taking off, you need a powerful and highly reliable contact center. With Bitrix24, you can get it for free. This product features a full-fledged helpdesk with a ticketing system. Plus, it has a modern live chat that you can add to all pages of your website or just a few of them. You will be able to make and receive calls right from your CRM as well as record your phone calls. You can use instant messaging and carry out mail merge for individual emails. Bitrix24 started to offer video conferencing long before it became mainstream. It contains unlimited email templates and is compatible with HTML template apps.

This CRM for solopreneur helps you to improve and make progress. It features powerful reports that enable you to analyze your efficiency. Use default reports or create custom ones. If you have employees, you will be able to measure their engagement. Also, Bitrix24 is ideal for time tracking, workload management, task and document management. Most likely, you would like to avoid costly trainings. And of course, you do not want to hire an assistant to help you manage your CRM for solopreneur.

The Bitrix24 team shares a lot of valuable information with its clients for free. These are just a few examples of the educational facilities that this brand offers to its customers:
  • At training.bitrix24.com, you can access helpful manuals.
  • Users of the self-hosted Bitrix24 edition should visit the Self Hosted page. There, they will get to know how to install this solution on their servers and work with its open code.
  • The Bitrix24 YouTube channel covers every aspect of this system: from lead automation to document management and unpaid invoices tracking.
All this data is very well structured and written in a comprehensive language. You do not need to be a geek and have the profound technical knowledge to understand it.

If you have questions, you can get in touch with the Bitrix24 support managers at any moment and they will be glad to help you out. Register today and join 9+ million companies that already use Bitrix24 as their CRM solution. 

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

P.S. If you share this page in Facebook or Twitter with hashtag #bitrix24, you'll automatically get a chance to win a 12-month subscription for Bitrix24 Professional ($2400/yr value)

Basic Features

  • Free unlimited records
  • Free 5GB online storage
  • Free email marketing
  • In-built contact center
  • Free customizable fields
  • Free quotes & invoices
  • Free call center
  • Cloud or self hosted (open source code access)
  • Free mobile CRM iOS and Android
  • Free integrations (RestAPI)

Fully Featured CRM

Fully Customizable

  • Custom fields
  • Sales automation
  • Custom forms
  • Flexible access right settings
  • Web to CRM
  • Email to CRM
  • Call to CRM
  • Contact center to CRM
  • Learn more

Unlimited Contact Center

Powerful Analytics

  • Custom reports
  • Dashboards
  • Sales pipeline
  • Sales funnel
  • Expected sales
  • Agent activity reports
  • Unpaid invoices
  • Lead sources (marketing channels)
  • Learn more



For more information about Bitrix24, head over to our training courses. We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools. To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.

Be sure to check out other Bitrix24 tools:
9,000,000+ organizations have chosen Bitrix24