Powerful free CRM for your business

Acquire new leads. Manage existing customers. Close more deals. Easier with Bitrix24.
A single platform to manage leads, engage with clients, and close deals

Bitrix24 is a one-stop free CRM tool for businesses that are looking for complete control over their sales process - from lead acquisition to customer service.

What do we offer?
We offer top-notch business software that’s currently helping over 10 million businesses around the world to seamlessly manage their business, clients, and leads via a single online platform.
What is Bitrix24?
Bitrix24 is an online collaboration, sales, and marketing suite that features 35+ business tools, including the world's most powerful CRM. Bitrix24 streamlines any process you have - from capturing and converting leads to preparing bills and invoices.
Why Bitrix24 CRM?
With Bitrix24 CRM, you will be able to acquire leads effortlessly, manage all your contacts and transactions, automate your business processes, and simply close more deals. Throw in our arsenal of marketing tools and you'll get the picture.
Bitrix24 in a nutshell
CRM & lead management

Generate, manage, and convert leads into customers. Automatically

Omni-channel marketing

Run marketing campaigns, build landing pages, track actionable metrics

Project & team management

Automate workflows and monitor your sales reps' activity effortlessly

Client service & communication

Use live chats, web forms, or VoIP telephony to engage with your clients

Unified workspace

Create, edit, and share all your documents and files in a single space

Ideal for remote work

Online time clock, video conferencing, online tasks & project management

We’ve got you covered. Every step of the way

Manage your leads and deals in a simple, intuitive drag-and-drop fashion - from the moment a lead has been added to your Bitrix24 CRM to the moment you close that deal.

Bitrix24
Grow your business with Bitrix24

Bitrix24 is more than just a free online CRM software. It is a suite that features more than 30 tools for sales, administration, and marketing - a rarity among other free CRM platforms.

Lead generation
Acquire leads via customizable web forms and have them added to your online CRM system automatically.
Online marketing
Run victorious marketing campaigns right inside your CRM tool - email marketing, ad targeting, and more.
Business automation
Use our business process automation tools to custom-automate your workflows and sales funnels.
Free customer management

Capture leads via free CRM website templates, forms, live chats, phone calls, or social media, and have them added to your CRM program. Use lead scoring to see which prospects your sales reps need to focus on and assign them automatically.

From a lead to a customer
Manage current and potential leads in a single environment covering the whole sales funnel.
Rules/triggers
Move deals down the sales pipeline automatically using customizable rules and triggers.
Custom pipelines
Set up your own, custom sales pipeline with stages that are specific to your business.
Omni-channel marketing

Reach out to your potential and existing clients via the most effective channel - whether it's Facebook, email, phone calls, SMS, push notifications, or messengers. Track all your marketing and sales metrics using our Sales Intelligence module.

Email marketing
Run segment-based email marketing campaigns right from your CRM software and track their results (open rate, bounce rate, CTR, etc.).
Online ads
Create retargeting campaigns based on contact information stored inside CRM. Launch Facebook ads directly from the Bitrix24 online CRM tool.
Sales analytics
Track your marketing costs and calculate ROI. See which channels are delivering the best ROI and help you close more deals.
Sales team management

Manage your sales teams remotely, track work time, assign tasks, control deadlines, follow the task progress, and monitor individual KPIs.

Real-time sales management
See what deals/clients your sales reps are working on at the moment.
Online communication
Use private and group chats to discuss work-related issues, set up video calls with your team members and/or clients.
Online collaboration
Use our built-in task and project management tools to manage your sales team and track their performance.
Inventory management

Manage your stock, warehouses, and sales right inside your CRM. Get full visibility and control over the sales process, from the moment a new order is created to the product delivery.

Manage stock and inventory
Comprehensive Inventory management with stock adjustments, order management, and warehouse transfers with omnichannel sales support.
Complete CRM integration
All sales data is synced with your inventory automatically in real-time to make sure you are never out of stock.
Mobile ready
Scan bar codes via the Bitrix24 mobile app and make inventory adjustments without PC.
Client service & communication

Bitrix24 brings all your customer communication channels into a free customer management system called the Contact Center where you easily track all your customer interactions.

Integrated with everything
Connect your accounts on Facebook, Instagram, WhatsApp, Viber, or other platforms to communicate with your clients right inside Bitrix24.
Live chat
Provide instant support and customer service to your visitors. All the dialogs are saved to your CRM. If it’s a returning customer, the system will recognize them.
Telephony
Bitrix24 features a VoIP telephony module with integrated click-to-call, automated call recording, call logging, and analytics.
Online workspace

Use Bitrix24.Drive to store your data online securely. Create, share, and edit files across your team and with external users. Manage file access permissions to keep the information protected.

Online documents
Upload contracts, share documents, and give specific employees permission to view the documents. Co-edit documents in real-time.
Cloud storage
Your own one-stop information database with all the necessary files always available from any device - mobile or desktop.
Knowledge management
Create knowledge bases inside your Bitrix24 account to share the knowledge across your team.
More Than CRM, More Like an Online Collaboration Suite

Being a part of the Bitrix24 ecosystem, our operational CRM is cross-integrated with the rest of the Bitrix24 tools to give you a complete online collaboration, automation, and marketing platform - a single platform to run your business on.

Instead of dozens of processes, activities, and document flows often happening randomly and chaotically, you will get a single, streamlined process - done from start to finish. For the CRM price that’s $0, you will finally get a tool that gives you, the manager, a clear picture of your sales and quick access to any piece of information or data you might need.

Ideal for remote work

With Bitrix24, you and your team can work remotely with zero compromises to your efficiency and productivity. Use our mobile app to work on the go and always stay updated on any recent activity via notifications. Get your CRM free online from Bitrix24!

  1. Communicate with your sales team via chat and online meetings (up to 48 participants)
  2. Manage working hours, breaks, and PTO remotely using an online time clock
  3. Enterprise-grade security. All your client and company data is safe and secure

Integrations

Bitrix24 comes with several dozen integrations available in Bitrix24.Market.
You can also create your own apps using our REST API.

10,000,000+ organizations have chosen Bitrix24