Sell more. Sell better. Sell faster.
A single platform to manage leads,
engage with clients, and close deals
Bitrix24 is a one-stop free CRM tool for businesses that are looking for complete control over their sales process - from lead acquisition to customer service.
What do we offer?
CRM that's helped over 12 million companies around the world to increase their sales and manage clients more efficiently.
What is Bitrix24?
Bitrix24 is an online workspace that features 35+ business tools, including the world's most powerful CRM.
Why Bitrix24 CRM?
With Bitrix24 CRM, you will be able to acquire leads effortlessly, manage contacts and transactions, automate workflows, and close more deals.
Bitrix24 in a nutshell
CRM & lead management
Generate, manage, and convert leads into customers. Automatically
Omni-channel marketing
Run marketing campaigns, build landing pages, track actionable metrics
Project & team management
Automate workflows and monitor your sales reps’ activity effortlessly
Client service & communication
Use live chats, web forms, or VoIP telephony to engage with your clients
Unified workspace
Create, edit, and share all your documents and files in a single space
Ideal for remote work
Online time clock, video conferencing, online tasks & project management
100% mobile CRM
A full-sized, full-fledged mobile CRM that you can use to manage clients and sales right out of your pocket.
Team management
Use our chat or video calls for quick communication with your sales team. Organize daily planning meetings, set tasks, and get reports.
Client management
Contact any client from your CRM in one tap – via phone or messenger. Create custom stages and move deals down the sales pipeline.
Sales management
Use our sales funnel to get a complete breakdown of your results. Track your team KPIs to see if they reach their sales quotas.
We’ve got you covered. Every step of the way
Manage your leads and deals in a simple, intuitive drag-and-drop fashion - from the moment a lead has been added to your Bitrix24 CRM to the moment you close that deal.
Grow your business with Bitrix24
Bitrix24 is more than just a free online CRM software. It is a suite that features more than 30 tools for sales, administration,
and marketing - a rarity among other free CRM platforms.
Lead generation
Acquire leads via web forms and have them added to your online CRM system.
Online marketing
Run marketing campaigns inside your CRM tool - email marketing, ad targeting, and more.
Business automation
Use our business process automation tools to streamline your workflows and sales funnels.
Free customer management
Capture leads via free CRM website templates, forms, live chats, calls, or messengers, and have them added to your CRM program. Use lead scoring to see which prospects you need to focus on first.
From a lead to a customer
Manage current and potential leads in a single environment covering the whole sales funnel.
Rules/triggers
Move deals down the sales pipeline automatically using customizable rules and triggers.
Custom pipelines
Set up your own, custom sales pipeline with stages that are specific to your business.
What makes Bitrix24 better than 99% of other solutions on the market?
- Replaces all your current SaaS solutions
- Free forever for unlimited users
- Easy to migrate your data from other systems
- Integrated with all your favorite services and apps
- Used, loved, and trusted by 12,000,000+ users worldwide
- 100% flat fee: predictable costs, no per-user pricing
Omni-channel marketing
Reach out to your potential and existing clients via the most effective channel - whether it’s Facebook, email, phone calls, SMS, push notifications, or messengers. Track all your marketing and sales metrics using our Sales Intelligence module.
Email marketing
Run segment-based email marketing campaigns from your CRM software and track their results.
Online ads
Create retargeting campaigns based on contact information stored inside CRM. Launch Facebook ads directly from our online CRM tool.
Sales analytics
Track your marketing costs and calculate ROI to see which channels are delivering the best results.
Elevate your teamwork with Bitrix24!
Install our mobile app today and start getting things done the new way.
Bitrix24 Sign
Get any document e-signed online, right from your CRM – quickly and easily. It’s that final little push your agents need to seal the deal and make the sale happen.
Fast, legal, and secure
To get a document e-signed by your client, just send them a link via SMS or WhatsApp. The client opens the link and e-signs the document in one tap – no need to create a Bitrix24 account.
Templates
Create and save your own template (with all the client data pre-entered) for faster and easier e-signing.
Certificate of Completion
Automatically created and attached to the signed document so that you could always check its authenticity and integrity.
Mobile CRM
Online documents
Sales automation
Deal management
CRM payments
Project & sales management
Manage your sales teams remotely, track work time, assign tasks, control deadlines, follow the task progress, and monitor individual KPIs.
Real-time sales management
See what deals/clients your sales reps are working on at the moment.
Online communication
Use chats to discuss work-related issues, set up video calls with your team and/or clients.
Online collaboration
Built-in task and project management tools to manage your sales team and track their performance.
Inventory management
Manage your stock, warehouses, and sales right inside your CRM. Get full visibility and control over the sales process, from the moment a new order is created to the product delivery.
Manage stock and inventory
Stock adjustments, order management, and warehouse transfers with omnichannel sales support.
Complete CRM integration
All sales data is synced with your inventory in real-time to make sure you’re never out of stock.
Mobile ready
Scan barcodes via the Bitrix24 mobile app and make inventory adjustments without a PC.
Client service & communication
Bitrix24 brings all your customer communication channels into a free customer management system called the Contact Center where you easily track all your customer interactions.
Integrated with everything
Connect your accounts on Facebook, Instagram, or WhatsApp to communicate with your clients.
Open slots
Schedule client meetings right from your CRM. Let your clients choose the available time slot in your calendar and confirm the meeting by themselves – an ideal planning tool!
Telephony
Bitrix24 features VoIP telephony with integrated click-to-call, automated call recording, call logging, and analytics.
Online workspace
Use Bitrix24 Drive to store your data online securely. Create, share, and edit files across your team and with external users. Manage file access permissions to keep the information protected.
Online documents
Upload contracts, share documents, and manage access permissions. Co-edit documents in real-time.
Cloud storage
Your own one-stop information database with all the necessary files available from any device.
Knowledge management
Create knowledge bases inside your Bitrix24 account to share information across your team.
Ideal for remote work
With Bitrix24, you and your team can work remotely with zero compromises to your efficiency and productivity. Use our mobile app to work on the go and always stay updated on any recent activity via notifications. Get your CRM free online from Bitrix24!
Communicate with your sales team via chat and online meetings (up to 48 participants)
Manage working hours, breaks, and PTO remotely using an online time clock
Enterprise-grade security. All your client and company data is safe and secure
Bitrix24 FAQ
What is Bitrix24?
Bitrix24 is an online workspace designed to be used by a group of people for sales, marketing, project management, and other activities. It features CRM, tasks, chats, online meetings, and 30+ more tools.
How do I get started with Bitrix24?
To create an account, all you need to do is enter your email address, confirm it, and that’s it! Your Bitrix24 account is ready to use.
How much is Bitrix24?
Bitrix24 has 5 membership plans:
- FREE. Unlimited users, free forever, limited functionality.
- BASIC. Up to 5 users, USD 61/mo, great for small businesses and sales teams.
- STANDARD. Up to 50 users, USD 124/mo, perfect collaboration for your entire company.
- PROFESSIONAL. Up to 100 users, USD 249/mo, maximum sales and business process automation.
- ENTERPRISE. Up to 10,000 users, starting from USD 499/mo, digital transformation tools for large businesses and enterprises
Please note that all of our plans are flat-rate, which means you can keep adding more and more users within your plan limit and still pay the same amount of money per month.
What devices can I use Bitrix24 on?
You can use Bitrix24 in any browser, as a desktop app (for Windows or Mac), or as a mobile app (for iOS or Android).
Will my data be safe with Bitrix24?
As safe as can be. Bitrix24 stores data in 17 data centers and 600 servers in North America and Europe, depending on the country you are in. All of our data collecting and handling procedures are fully GDPR-compliant.
What are the access levels in Bitrix24?
Here they are:
- Employee/user. All new invited users are granted the “employee” position by default, if not set differently by the administrator.
- Head of a department. These will have extended access permissions to the account. For example, such users will see their subordinate's tasks work reports.
- Administrator: the user who has been granted administrative access to the account.
- Extranet user: marked with the Extranet icon and have limited access to your account.
Integrations
Bitrix24 comes with several dozen integrations available in Bitrix24.Market. You can also create your own apps using our REST API.
