- Customizable CRM web forms
- Advertising campaigns on Facebook, Instagram, Google
- Bulk mail, SMS, IM, telemarketing campaigns
- Migrate data from another CRM
- Easy CRM data upload via a csv file
- Import contact from vCard, Gmail, Outlook, etc.
Lead acquisition is made easy in Bitrix24 CRM. You can generate leads via a multitude of channels, including website, phone, or social media, and have them added to your CRM system automatically.
Once you acquired enough leads, it is time to sort and qualify them. Use our built-in lead scoring tool to see which prospects your sales reps need to focus on and assign them automatically.
Navigate easily through your CRM records and find the right customer data within a few clicks. Configure access rights for CRM fields when you want to make certain fields invisible (e.g., deal amount) for specific users.
Configure your own, custom sales pipeline and move deals through each stage using Bitrix24 automation rules and triggers. Save plenty of time and hassle while focusing on what’s really important - converting prospects into paying clients.
Reach out to your potential and existing customers via the most effective channel - whether it's Facebook, email, phone calls, SMS, push notifications, or messengers. Provide exceptional CRM customer service and nurture your leads.
Bitrix24 CRM comes equipped with the Sales Intelligence module where you can track actionable metrics from your marketing campaigns. Analyze your marketing costs and ROI to determine which marketing channels, campaigns, or even keywords are delivering the best return on investment.
Using our CRM Marketing module (also part of the Bitrix24 CRM), you can run email marketing, SMS, telemarketing, voice broadcasting, and Facebook/Google retargeting campaigns directly from your CRM.
Our CRM store gives you e-commerce capabilities without any extra work. Display your products, accept online payments, manage orders or shipments right for CRM.
Being a part of the Bitrix24 ecosystem, our operational CRM is cross-integrated with the rest of the Bitrix24 tools to give you a complete online collaboration, automation, and marketing platform - a single platform to run your business on.
Instead of dozens of processes, activities, and document flows often happening randomly and chaotically, you will get a single, streamlined process - done from start to finish. For the CRM price that’s $0, you will finally get a tool that gives you, the manager, a clear picture of your sales and quick access to any piece of information or data you might need.
Bitrix24 comes with several dozen integrations available in Bitrix24.Market.
You can also create your own apps using our REST API.
Getting started with Bitrix24 CRM is easier than you think - if you have never used a CRM system before, here’s all you need to do to achieve instant results: