[EQ] Zalo mengikut EQVN

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EQVN

Penerangan

A simple app help to connect your Zalo OA with Bitrix24, you can chat with user via Open Channel

Note: You cannot use Zalo Notification Service feature on the Free Plan

More detail: https://bitrix24.eqvn.net/tien-ich/tich-hop-oa-zalo/

Arahan pemasangan

Sokongan teknikal

Keselamatan data

Ditambah: 07/12/2021

Sokongan teknikal

Mr. Tuan Le - Technical head
Email: tuan.le@eqs.vn

Arahan pemasangan

Installation steps
1. Create zalo app and linked a Zalo OA
2. Active official account API
3. Active webhook events
4. Go to your Bitrix24 account and enter your license in order to enable the app
5. Go to Contact Center menu and click to [EQ] Zalo OA
6. Enter your Zalo app id then copy "Official Account Callback Url" and "Webhook URL" to the Zalo app
7. Comeback to the Bitrix24 account then click to "Grant access for app"

Keselamatan data

Ketahui lebih lanjut

[EQ] Zalo

Aplikasi tersebut meminta kebenaran untuk mengakses data:

CRM

full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.

Open Channels

full access: view, create, edit and delete connectors; view and edit Open Channel settings; manage Open Channel agents etc.

Messaging service

full access: view, create, edit and delete message providers; read messages submitted for sending

Business Processes

full access: view, create, edit and delete workflow actions, automation rules and triggers; view task list; run workflows

Pengguna (minimum)

senarai pengguna baca dan nama tanpa maklumat hubungan

Chat and Notifications

full access: view, create, edit and delete chats and messages; connect users to chats; edit chats; read all chat messages

Instant system messages (without access to service user channel)

not used in applications

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