Esendex SMS
Send and automate customer SMS in Bitrix24 CRM with Esendex SMS
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Pengkadaran
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Pemasangan39
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PembangunBitrix24 Integrations
Why businesses use it
When SMS is handled outside the CRM, teams lose context, spend time on manual actions, and risk missing follow-ups. Esendex SMS brings messaging into Bitrix24 so communication can be sent at the right moment with less manual work.
Business value
• Reduce manual SMS sending in sales and CRM processes
• Keep customer communication closer to CRM workflows and records
• Automate follow-ups through CRM rules and workflows
• Run SMS campaigns from Bitrix24 CRM Marketing
Common use cases
• Send an individual SMS to a client directly from the CRM slider
• Trigger automatic SMS through CRM automation rules
• Send SMS automatically through Bitrix24 workflows
• Launch SMS campaigns in CRM Marketing
• Test SMS sending before using it in live CRM processes
How it works
Install the app from Bitrix24 Market and complete the standard installation. No additional app setup is required in Bitrix24, but you must have an Esendex account and enter your Esendex login email, account reference, and API password in SMS settings. The app checks that your Esendex account balance is positive: sign-in is not available if the balance is zero or negative. After saving the settings, you can send a test SMS and then use Esendex SMS in CRM detail forms, automation rules, workflows, and CRM Marketing. The app works with Bitrix24 commercial plans only; Free plan users can try it during the trial period and then need to upgrade to a commercial subscription.
FAQ
We send SMS manually and miss follow-ups. Can this be automated?
Yes. Esendex SMS supports automatic sending through CRM automation rules and workflows.
Can I send a one-off SMS to a client from Bitrix24 CRM?
Yes. You can send an individual SMS directly from the CRM slider.
Can we use this for SMS campaigns, not just single messages?
Yes. The app supports SMS campaigns in Bitrix24 CRM Marketing.