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RingCentral Telephony
RingCentral Telephony
You can receive inbound and make outbound calls directly from Bitrix24 via your RingCentral telephony account.
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Pengkadaran1 / 5
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Pemasangan4585
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PembangunBitrix24 Integrations
Penerangan
RingCentral is an intuitive platform for voice, video meetings, team messaging, and collaboration.
The integration app allows you to take and place calls from Bitrix24 using RingCentral app.
The call time, duration, and recordings get mapped to your CRM client records after a call is finished.
Prior to configuring the integration app make sure that your RingCentralplan includes access to APIs.
Learn more about the app.
The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.
Sokongan teknikal
If the app wont open, check the basic settings first.
For questions or suggestions, reach out to us in the support chat.
For questions or suggestions, reach out to us in the support chat.
Arahan pemasangan
Learn about installing and setting up the app in our helpdesk article.
Keselamatan data
RingCentral Telephony
Aplikasi tersebut meminta kebenaran untuk mengakses data:
CRM
full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.
Telephony
restricted access: view, create, edit and delete outgoing call lines; search CRM clients by phone number; view, create, edit and delete SIP lines; manage call info pane and view call statistics
Company structure
full access: view, create, edit and delete departments
Pengguna (minimum)
senarai pengguna baca dan nama tanpa maklumat hubungan
Chat and Notifications
full access: view, create, edit and delete chats and messages; connect users to chats; edit chats; read all chat messages
Pengkadaran
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Ulasan
Jumlah ulasan: 2
Olga M.
12.12.2024
Calls are not correctly transmitted to Bitrix, statistics do not correspond to reality, ... lebih lagi
Olga M.
12.12.2024
Calls are not correctly transmitted to Bitrix, statistics do not correspond to reality, some of the records do not fall into the CRM. There is no technical support at all. Bitrix has been trying to fix the problem for six months, the result is zero
Jose T.
14.08.2024
I upgraded my Ringcentral account and it didn't work. I also tried to get help. lebih lagi
Jose T.
14.08.2024
I upgraded my Ringcentral account and it didn't work. I also tried to get help.