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- Tasks and projects
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Zendesk Integration
Zendesk Integration
Zendesk integration. Service that’s up close and personal
ติดตั้ง
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การติดตั้ง2661
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ผู้พัฒนาBitrix24 Integrations
รายละเอียด
Gain complete control of your Zendesk tickets right in Bitrix24 interface!
View ticket details and create new ones, all while keeping the powerful Bitrix24 tools right at hand.
Learn more about the app in our Helpdesk article.
The app works with Bitrix24 commercial plans only.
There is an opportunity to try the application for free during the demo period.
View ticket details and create new ones, all while keeping the powerful Bitrix24 tools right at hand.
Learn more about the app in our Helpdesk article.
The app works with Bitrix24 commercial plans only.
There is an opportunity to try the application for free during the demo period.
การสนับสนุนทางเทคนิค
If the app wont open, check the basic settings first.
For questions or suggestions, reach out to us in the support chat.
For questions or suggestions, reach out to us in the support chat.
วิธีการติดตั้ง
When at the settings page, input your Zendesk account data:
If required, you can connect another Zendesk account to Bitrix24 at the application settings page (“Settings” button).
Obtain API token:
1. Go to the "Admin Center".
2. Go to "Apps and integrations".
3. Go to "Zendesk API".
4. Click the "Settings" tab
5. Make sure that the "Token access" switch is on
6. Click the "Add API token" button
7. Copy and save your token
- Subdomain
- Login email
- API token
If required, you can connect another Zendesk account to Bitrix24 at the application settings page (“Settings” button).
Obtain API token:
1. Go to the "Admin Center".
2. Go to "Apps and integrations".
3. Go to "Zendesk API".
4. Click the "Settings" tab
5. Make sure that the "Token access" switch is on
6. Click the "Add API token" button
7. Copy and save your token
ความปลอดภัยของข้อมูล
Zendesk Integration
แอปร้องขอสิทธิ์เพื่อเข้าถึงข้อมูล:
CRM
full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.
Company structure
full access: view, create, edit and delete departments
ผู้ใช้งาน (ขั้นต่ำ)
อ่านรายชื่อผู้ใช้งานและชื่อที่ไม่มีข้อมูลติดต่อ
Application embedding
full access: view, create, edit and delete widgets
Chat and Notifications
full access: view, create, edit and delete chats and messages; connect users to chats; edit chats; read all chat messages
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