Employee performance outside CRM

Total Employee Efficiency (Non-CRM) gives managers a comprehensive view of employee output across all non-CRM activity in Bitrix24: tasks, business processes, flows, working groups, projects, and Scrum teams. It is built for organizations where employee performance is measured through task and process execution rather than sales.

Why businesses use it
Many teams need to evaluate employee performance across multiple Bitrix24 tools simultaneously. A unified view combining tasks, processes, flows, groups, projects, and Scrum activity helps managers assess total workload and output without switching between separate reports.

Business value
• See task and process volume assigned to and completed by the employee
• Track business process participation: launched, participated in, running, and completed
• Review workload and tasks in flows, working groups, projects, and Scrum teams the employee belongs to
• Monitor deadline compliance and completion percentage across all activity types

Common use cases
• Evaluate back-office or operations employee performance across all Bitrix24 tools
• Compare task and process completion rates with deadline compliance
• Review how an employee's time is distributed across groups, projects, and flows
• Track efficiency trends over time for non-sales roles

How it works
The dashboard connects to Bitrix24 task, business process, flow, group, project, and Scrum data. Fifty-eight visualizations cover: tasks and processes assigned and completed, average execution time, process duration and count dynamics, business process template counts and statuses, deadline compliance charts, flow participation and load, working group membership and task load, project membership and task load, Scrum team membership and task load, completion percentage gauges, top performers by completion, and tasks in progress counts. Filters: Period.

FAQ

We manage employees who work across tasks, processes, groups, and projects but have no single view of their total activity. Does this solve that?
Yes — this is the only dashboard that combines all non-CRM Bitrix24 activity types in one place: tasks, business processes, flows, working groups, projects, and Scrum teams, all per employee.

An employee's output looks low, but we're not sure if they're underperforming or just working in areas we're not measuring. How do we check?
The dashboard covers every major Bitrix24 workspace — including groups, projects, flows, and Scrum teams. If the employee's task and process numbers are low but group or project activity is high, that tells the real story.

We need to present an employee's total productivity to HR or leadership but the data is scattered across Bitrix24. How do we consolidate it?
This dashboard is designed for that. It brings together completed tasks, process participation, deadline compliance, flow participation, and workload across groups and projects into a single view per employee.

What is needed to connect to Bitrix24?
Access credentials for the Bitrix24 BI connector, configured during app installation.