Customer support CRM system

Live support widget

  • Rules, routing, conversation transfers
  • Business hours
  • Greetings
  • Ratings by clients and supervisors
  • Canned replies
  • Advanced reports

Classic helpdesk

  • Tickets
  • Priority
  • Statuses
  • SLA

Multichannel contact center

  • Live chat
  • Telephony
  • Email
  • Social networks
  • Messengers