TELEPHONY

One System for All Internal and External Communications

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Bitrix24

The phone keeps ringing, but you’re still a few contacts short of filling in your client database? If only there was a way of integrating your phone system with a CRM! Our telephony solution does exactly that, but wait, there’s more: you’ll never miss another call or fail to record the client info you received. Track every conversation, then store it directly to our CRM for further use. With Bitrix24, exceptional customer service and better relationships are only a call away.

Bitrix24 Features

Business Phone System

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Relay Phone Number

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Rent a Number

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Keep Your Current Number

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SIP Phone and Softphone Support

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Calling Colleagues

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Calling Clients from the CRM

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Callback Widget

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Build-In Telephony

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  • Business Phone System

  • Relay Phone Number

  • Rent a Number

  • Keep Your Current Number

  • SIP Phone and Softphone Support

  • Calling Colleagues

  • Calling Clients from the CRM

  • Callback Widget

  • Build-In Telephony

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Bitrix24

“The newly updated CRM now comes with its own activity streams and new reporting tools for leads, managers and invoices. Thanks to integrations with Zingaya\'s VoxImplant, web phone calls can now be made and recorded directly from Bitrix24 account without any IP-telephony equipment, server or complicated setup.”

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Benefits of Bitrix24

  • Call internationally, pay domestically

  • No installations or add-ons required

  • Suitable for all popular SIP devices

  • Dial all available employees with a single call

  • Flexible settings for sales and customer support, from queues and forwarding to phone hours and blacklists

  • Replace your existing system with an improved one, but keep the number that’s already on your business cards

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4.1/5

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4.1/5

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4.1/5

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4.1/5

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Bitrix24 FAQ

What is Bitrix24?

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Bitrix24 is an online workspace designed to be used by a group of people for sales, marketing, project management, and other activities. It features CRM, tasks, chats, online meetings, and 30+ more tools.

How do I get started with Bitrix24?

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To create an account, all you need to do is enter your email address, confirm it, and that’s it! Your Bitrix24 account is ready to use.

How much is Bitrix24?

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Bitrix24 has 5 membership plans:

  • FREE. Unlimited users, free forever, limited functionality.
  • BASIC. Up to 5 users, US$ 61/mo, great for small businesses and sales teams.
  • STANDARD. Up to 50 users, US$ 124/mo, perfect collaboration for your entire company.
  • PROFESSIONAL. Up to 100 users, US$ 249/mo, maximum sales and business process automation.
  • ENTERPRISE. Up to 10,000 users, starting from US$ 499/mo, digital transformation tools for large businesses and enterprises

Please note that all of our plans are flat-rate, which means you can keep adding more and more users within your plan limit and still pay the same amount of money per month.

What devices can I use Bitrix24 on?

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You can use Bitrix24 in any browser, as a desktop app (for Windows or Mac), or as a mobile app (for iOS or Android).

Will my data be safe with Bitrix24?

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As safe as can be. Bitrix24 stores data in 17 data centers and 600 servers in North America and Europe, depending on the country you are in. All of our data collecting and handling procedures are fully GDPR-compliant.

What are the access levels in Bitrix24?

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Here they are:

  • Employee/user. All new invited users are granted the “employee” position by default, if not set differently by the administrator.
  • Head of a department. These will have extended access permissions to the account. For example, such users will see their subordinate's tasks work reports.
  • Administrator: the user who has been granted administrative access to the account.
  • Extranet user: marked with the Extranet icon and have limited access to your account.

What makes Bitrix24 better than 99% of other solutions on the market?

  • Replaces all your current SaaS solutions
  • Free forever for unlimited users
  • Easy to migrate your data from other systems
  • Integrated with all your favorite services and apps
  • Used, loved, and trusted by 15,000,000+ users worldwide
  • 100% flat fee: predictable costs, no per-user pricing
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Integrations

Bitrix24 comes with several dozen integrations available in Bitrix24.Market. You can also create your own apps using our REST API.

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