The phone keeps ringing, but you’re still a few contacts short of filling in your client database? If only there was a way of integrating your phone system with a CRM! Our telephony solution does exactly that, but wait, there’s more: you’ll never miss another call or fail to record the client info you received. Track every conversation, then store it directly to our CRM for further use. With Bitrix24, exceptional customer service and better relationships are only a call away.
Bitrix24 Features
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Business Phone System
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Relay Phone Number
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Rent a Number
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Keep Your Current Number
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SIP Phone and Softphone Support
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Calling Colleagues
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Calling Clients from the CRM
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Callback Widget
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Build-In Telephony
“The newly updated CRM now comes with its own activity streams and new reporting tools for leads, managers and invoices. Thanks to integrations with Zingaya's VoxImplant, web phone calls can now be made and recorded directly from Bitrix24 account without any IP-telephony equipment, server or complicated setup.”
CMS Critic
Benefits of Bitrix24
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Call internationally, pay domestically
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No installations or add-ons required
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Suitable for all popular SIP devices
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Dial all available employees with a single call
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Flexible settings for sales and customer support, from queues and forwarding to phone hours and blacklists
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Replace your existing system with an improved one, but keep the number that’s already on your business cards
See why customers love Bitrix24
Bitrix24 is the driving force behind 15 million businesses worldwide
+43% lead conversion rate
+26% task completion rate
+32% employee engagement rate
Radoslav Dankov
Co-founder, Miritel
With Bitrix24, we obtained a workspace with clear traceability of the customer service process, automated creation of multiple documents, and automated notifications to clients and associates.
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Alda Erasmus
Head Of Communications, Central
Bitrix24 is not just our CRM system; it has become an integral part of our entire business.
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Jefferson Rodrigo Bauer
Clients relations manager - Celepar
Supported by a set of task management, analysis and information sharing tools, we've been able to create workflows for communications and approvals of internal processes, generating increased productivity.
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FAQ
What is Bitrix24 Telephony?
What can I do with Bitrix24 Telephony?
How does Bitrix24 Telephony integrate with CRM?
Do I need special hardware to use Bitrix24 Telephony?
Can I use my own phone number?
Is Bitrix24 Telephony available globally?
Can I record calls?
What advanced telephony features are included?
What makes Bitrix24 better than 99% of other solutions on the market?
- Replaces all your current SaaS solutions
- Free forever for unlimited users
- Easy to migrate your data from other systems
- Integrated with all your favorite services and apps
- Used, loved, and trusted by 15,000,000+ organizations worldwide
- 100% flat fee: predictable costs, no per-user pricing
Integrations
Bitrix24 comes with several dozen integrations available in Bitrix24 Market. You can also create your own apps using our REST API.
See why 15 million companies rely on Bitrix24
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