AI-powered assistant CoPilot
CoPilot in Chat
One of the most obvious places to find CoPilot in Bitrix24 is our chat. There, you can use it to generate ideas, write texts, and do all kinds of AI magic.
Unlimited source of ideas
Available 24/7
Compelling copy on demand
Ideal brainstorming partner
Unlimited source of ideas
Being a highly sophisticated AI tool, CoPilot is capable of coming up with brilliant, original ideas in a matter of seconds. Just open a new chat and enter a detailed prompt specifying what kind of idea you would like to get.
Always in context
CoPilot remembers the context of your conversation within a chat, which means you can ask it to expand upon a previous result, modify it, or add an unusual twist. You can keep doing it until you're pleased with the result.
Ideal brainstorming partner
An unusual and at the same time cool use case for CoPilot is treating it as your brainstorming partner. You can ask CoPilot to validate an existing idea of yours, offer constructive criticism, find logical fallacies, and more.
15,000,000+ organizations have chosen Bitrix24
CoPilot in Video Calls
Get the most out of every video call and increase the productivity of your online meetings with CoPilot Follow-Up. This AI-powered tool transcribes your video calls and analyzes them, providing you with a call summary and a list of recommendations for further improvement.
Unbiased AI-powered call analysis
Highlights + recommendations
Word-for-word call transcript + detailed summary
Great way to increase productivity
AI-powered video calls
Just launch the CoPilot Follow-Up tool during a video call and our AI-powered assistant will start its unbiased analysis, resulting in a call summary and a detailed transcript with timestamps.
Call summary
The summary contains meeting agenda, key results, list of suggested follow-up actions (that can turned into tasks in one click), call rating, and recommendations.
Feedback + recommendations
Based on the call analysis, CoPilot Follow-Up gives you specific recommendations on what can be improved or changed in order to increase call efficiency and team productivity.
15,000,000+ organizations have chosen Bitrix24
What makes Bitrix24 better than 99% of other solutions on the market?
- Replaces all your current SaaS solutions
- Free forever for unlimited users
- Easy to migrate your data from other systems
- Integrated with all your favorite services and apps
- Used, loved, and trusted by 15,000,000+ organizations worldwide
- 100% flat fee: predictable costs, no per-user pricing
CoPilot in CRM
There are plenty of tasks you can assign to CoPilot in the sales department – e.g., create original ideas for your special offer, write compelling copy for a promotional email, or even transcribe your phone call with a client.
Fresh ideas for your sales and marketing
Call transcription
AI in CRM: deal and lead autofilling
Quality copy for email marketing and landing pages
Fresh ideas for your sales and marketing
Need to come up with a solid idea for your marketing campaign or special offer? Let CoPilot do the job – just be sure to describe your goals and target audience.
Call transcription
Got off the phone after a 35-minute call with a client? No need to go back and listen through it all – our CoPilot will transcribe your call in a nice and easily readable text format.
Autofilling in CRM deals or leads
Can’t be bothered to fill in the fields in your CRM manually? Not only can CoPilot transcribe your calls, but it can also automatically fill in the right fields (name, phone, company, etc.).
15,000,000+ organizations have chosen Bitrix24
CoPilot in Feed
When it comes to communicating with your team, CoPilot acts as your trusted and knowledgeable assistant. It can write an announcement, reply to a comment, come up with an idea, or even suggest constructive criticism.
Built-in CoPilot menu in comments and posts
Write texts, create ideas and images
Praise or criticize people's posts and comments
Built-in translator and grammar check tool
Always at hand
CoPilot is conveniently located where within a click's reach – when you're writing a post or replying to a comment, it can be easily activated either from the menu or simply by pressing the space bar.
Instant AI content creation
Just enter a prompt and our CoPilot will quickly come up with an idea, expand on your original thought, create a short summary of a big chunk of text, or check it for mistakes. Want to add an original image? No problem, CoPilot can create images as well.
Virtually unlimited possibilities
In addition to the basic capabilities you'd expect from a modern GPT-based AI tool, our CoPilot can easily praise or suggest constructive criticism of someone's message, idea, or opinion. Really cool stuff – especially when you're too busy to search for the right words.
15,000,000+ organizations have chosen Bitrix24
CoPilot in Tasks
Your personal AI assistant is always ready to help when you're planning a project or creating a new task. CoPilot can easily come up with a brief and understandable task description based on your prompt and even offer a checklist that's appropriate for the task.
Easy access to CoPilot in tasks and comments
Create task descriptions and checklists
Generate task summary in one click
Built-in translator and grammar check tool
Simplified task creation
With CoPilot, you don't even have to finish the sentence – just write a brief outline and our AI will fill in the details, adding an optional checklist. That's how AI tasks work!
Task summary
You don’t have to read every comment under every task to understand what it’s about and what the current status is – just ask CoPilot to give you a task summary.
Voice-powered tasks
Capture ideas, assign work, and move projects forward without typing a single word - just send a voice message to the Bitrix24 chat, and the system will instantly turn it into a task.
15,000,000+ organizations have chosen Bitrix24
CoPilot in Sites & Stores
Our friendly AI assistant is always there to help you create quality texts, original images, or even a whole website.
Ideal for marketing and sales
High-quality, original images
Compelling copy
AI-powered content
Saves plenty of time
Texts that get your message across
Just enter a subject and the tone (e.g., formal, engaging, informative, etc.), and CoPilot will handle the rest. You can also ask our AI to rewrite a text from a different perspective or in a different tone.
Images that resonate with your site visitors
CoPilot can easily come up with an image that's truly original and interesting – all you have to do is be specific with your prompts. This way, you will always get amazing results!
AI-powered content
Create a website in a matter of minutes using just a prompt. Based on the prompt, our AI assistant CoPilot will come up with an appropriate design, copy, images, and web forms.
15,000,000+ organizations have chosen Bitrix24
MCP in Bitrix24
Connect external AI tools like ChatGPT to Bitrix24 to perform actions inside your workspace: create a task, find a deal, and more. That means faster work, less routine effort, and a smoother daily workflow.
Secure AI access
No-code setup
Natural-language actions
Permission-based control
Fast connection
MCP at a glance
MCP stands for Model Context Protocol. It gives popular AI tools like ChatGPT and Manus AI a structured, secure way to interact with Bitrix24 instead of only providing text responses.
External AI in Bitrix24
With MCP, Bitrix24 becomes part of the AI's working environment. That means the AI can read data, understand context, and carry out actions inside your workspace.
Easy to connect
Setup is quick and straightforward. In Bitrix24 settings, open MCP Servers and enable the option that allows external AIs to connect to your workspace.
15,000,000+ organizations have chosen Bitrix24
Privacy & security
Being an (artificially) intelligent piece of software, CoPilot is good at keeping secrets. Your data gets deleted immediately from the provider's server after you close the CoPilot dialog in chat, tasks, feed, or elsewhere in Bitrix24.
Data privacy
Completely secure
Your data is not used for training
Clear chat history manually
Your data is not used for training
The algorithm that powers CoPilot does not save your data on a third-party server or use it for training. Once a CoPilot dialog is closed, all of its contents get deleted from the provider's servers.
You are in full control of your data
The requests you submit to CoPilot and the replies you get can be easily deleted manually at your convenience. To do so, you just need to clear the chat history in the chat menu.
Completely secure
Your data does not get transferred anywhere and stays protected every step of the way. Feel free to discuss any business-related issues with CoPilot and don't be shy – it's always there to help.
More than CoPilot
Bitrix24 is an online workspace that features over 35 cross-integrated tools for sales, marketing, communication, project management, and automation available as a part of a single online service.
Bitrix24 is the driving force behind 15 million businesses worldwide
+26% task completion rate
+32% employee engagement rate
+43% lead conversion rate
Alda Erasmus
Head Of Communications, Central
Bitrix24 is not just our CRM system; it has become an integral part of our entire business.
+26% task completion rate
Learn more
Emiliano Vicaretti
Owner, SunPark Srl
The possibility of having real-time statistics on sales trends, individual performances and an infinite number of other data has allowed us to optimize resources and orient ourselves towards successful processes, discarding unprofitable sources.
+32% employee engagement rate
Learn more
Radoslav Dankov
Co-founder, Miritel
With Bitrix24, we obtained a workspace with clear traceability of the customer service process, automated creation of multiple documents, and automated notifications to clients and associates.
+43% lead conversion rate
Learn more
FAQ
What is Bitrix24 Copilot?
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How do I enable and use Copilot in Bitrix24?
Integrations
Bitrix24 comes with several dozen integrations available in Bitrix24 Market. You can also create your own apps using our REST API.
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