Business process automation

With Bitrix24, you can easily automate routine operations and streamline your workflows to increase efficiency and get more things done in less time.

Workflow management

Our automated workflows can be used to take a document through approval stages, assign tasks, send emails, or notify of an approaching deadline. This way, you can approve a business trip, request a leave, and more.


No-code RPA

Using our intuitive workflow editor, you simply have to list all the stages a document has to go through, select the required action, and assign the responsible person. No coding skills are required whatsoever.


Easy to monitor and supervise

All process-related activity is saved and stored in a single dashboard, so there’s no need to open every stage of a process to see the details and history.


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Easy to set up

To create a new smart process, you need to configure its components, set the required fields, and enable CRM bindings by selecting the entities you want to link to this new process.


Wide choice of templates

Use our templates or create a smart process from scratch. Set up custom pipelines, sales funnels, Kanban stages, default access permissions for pipelines, and more.


Integrated with other Bitrix24 tools

For advanced process optimization, you can link your smart process to other CRM entities, calendars, tasks, and even task templates.


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What makes Bitrix24 better than 99% of other solutions on the market?

  • Replaces all your current SaaS solutions
  • Free forever for unlimited users
  • Easy to migrate your data from other systems
  • Integrated with all your favorite services and apps
  • Used, loved, and trusted by 15,000,000+ users worldwide
  • 100% flat fee: predictable costs, no per-user pricing

Easy to set up

Configuring a task automation rule in the Bitrix24 process automation software takes only a few minutes and does not require any programming skills whatsoever. The whole process is super intuitive and visual.


Wide choice of operations

You can automate a wide range of standard, routine operations like creating a task, changing a stage in Kanban, task status, assignee, sending a notification to a particular employee, and more.


Integrated with CRM and other Bitrix24 tools

Tasks can be automatically created based on certain triggers and actions in CRM (e.g., when a deal is moved to the next stage, a new task is created for an employee to email an invoice to the client).



Bitrix24 comes with several dozen integrations available in Bitrix24.Market. You can also create your own apps using our REST API.

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Used and trusted by over 15,000,000 users around the world, Bitrix24 is a perfect choice for your business

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