Contact Center

All-In-One Communication Platform


The variety of communication channels customers use is overwhelming: email, telephone, social media, instant messenger, web forms, live chats - it’s easier to get in touch but harder to sustain relationships. When you’re drowning in the barrage of messages coming from different sources, Bitrix24 will help you stay calm, sort through the clutter, remain informed and build deep personal connections.

Bitrix24 Features

  • CRM Web Forms
  • Live Chat
  • Integration with Social Networks
  • Built-in Telephony
  • IVR
  • Queueing and Routing
  • Phone Call Recording
  • HD Video Conferencing
  • Email Server
  • Bots and AI support
  • Mobile App

«Bitrix24 is a collaborative suite that connects CRM, instant messaging, collaboration, and task management into one package.»

Business Insider

Benefits of Bitrix24

  • All conversations in a single place
  • Connect with customers through their preferred channel
  • Keep it casual and converse in social media and messengers
  • Collect customer data in CRM web forms
  • Save and retrieve all data with ease
  • Create instant connections in website live chats

See why 8 million companies
rely on Bitrix24.