Outstanding real time assistance tools that keep customers happy and coming back for your goods or services.
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Call your clients directly from your CRM using nothing more than a headset and Bitrix24 Telephony. No additional equipment required, no additional software to install - just a bit of telemagic.
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Customer engagement tools for Facebook, Messenger, Instagram, Skype, Telegram, Viber and other popular messengers and social networks
Classic contact center and helpdesk software tools for classic customer communication channels, such as email, phone and text messaging.
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Full-featured customer relationship management platform under the hood. Quotes, invoicing, email marketing, sales management and more.
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Bitrix24 is available in cloud and on-premise with source code access. You can install it on your own server and customize as necessary.
API and REST API are available both for cloud and on-premise editions of Bitrix24.
Bitrix24 comes with several dozen integrations available in Bitrix24.Market.
You can also create your own apps using our REST API.
