Not only do Transportation and Storage SMEs need to help their clients remain competitive, but they also have their own competition to beat. Your clientele expects you to be fast on the road, but it is something you cannot do without fast in-house support. If your IT infrastructure is slowing you down, it is time to find modern solutions and tools that will speed up your performance.
Bitrix24 Features
If you are looking to increase your company’s transportation and storage efficiencies, the task management tool from Bitrix24 can help. Our features will increase your business capabilities and make a project manager’s job easier. Some of the most popular features include:
Real time communication with staff and clients
Telephony, HD video conferencing capabilities, and chat channels allow staff and clients to communicate in real time with the project manager or company representative. This helps you provide a higher level of customer service and collaborate as a team.
Tasks and Projects
The task management tool allows a project manager to quickly create individual or team tasks. Track hours, give updates, and keep notes in the Bitrix24 software.
Document Management
Manage your documents more efficiently by storing them in a cloud. Using access permissions, you can view, send, and receive contracts with clients digitally without giving access to all documents that the company stores.
CRM
Client relationship management is a big part of the transportation business. Use the task management tool, calendars, and communication features to keep the customers happy and the team informed.
Customer Contact Centre
Increase your capabilities for customer communication with the Bitrix24 customer contact center. Our tools allow you to route calls, look up orders, and track information in one convenient software program.
Time Management & Calendars
Make better use of time with the Bitrix24 task management tool. Keep everyone informed on important meetings and events with the calendars or track time in the tasks for accurate project estimates.
«Bitrix24 provides a way for your team members to connect and collaborate quickly and easily.»
The Huffington Post
Benefits of Bitrix24
There are many benefits to name for companies using Bitrix24’s task management tool for managing your transportation and storage. Here are some of the favorite benefits of our users:
- Optimize internal organization and management
- Centralization and transparency are key to achieving operational efficiency
- Build long-term B2B relationships with CRM
- Automate scheduling, recurring invoices and query response
- Use Open Channels to keep your clients and their customers in the loop during transport
- The prices of gas might go up, but ours will stay the same
- Real time communications that let you solve issues instantly