Not only do Transportation and Storage SMEs need to help their clients remain competitive, but they also have their own competition to beat. Your clientele expects you to be fast on the road, but it is something you cannot do without fast in-house support. If your IT infrastructure is slowing you down, it is time to find modern solutions and tools that will speed up your performance.
Telephony, HD video conferencing capabilities, and chat channels allow staff and clients to communicate in real time with the project manager or company representative. This helps you provide a higher level of customer service and collaborate as a team.
The task management tool allows a project manager to quickly create individual or team tasks. Track hours, give updates, and keep notes in the Bitrix24 software.
Manage your documents more efficiently by storing them in a cloud. Using access permissions, you can view, send, and receive contracts with clients digitally without giving access to all documents that the company stores.
Client relationship management is a big part of the transportation business. Use the task management tool, calendars, and communication features to keep the customers happy and the team informed.
Increase your capabilities for customer communication with the Bitrix24 customer contact center. Our tools allow you to route calls, look up orders, and track information in one convenient software program.
Make better use of time with the Bitrix24 task management tool. Keep everyone informed on important meetings and events with the calendars or track time in the tasks for accurate project estimates.