Best Free CRM Software

Bitrix24 CRM software runs like a well-oiled machine. Take your business to the next level with an effective CRM software.

Best Free CRM


Easily organize your client information with Bitrix24’s free CRM. Perfect for large and small businesses, you get an all-round business tool that goes way beyond simple client relationship management. Bitrix24 free CRM lets you grow your relationship with customers, and also includes a free virtual call center. 
With so many integrations, you can talk to your clients on whatever platform they want and keep a record of all interactions and billing in one place. When you’re ready to send the invoice, in just a click of a button, you can send it by email or print it as a PDF.

Bitrix24 is a free CRM with invoicing and quotes. Quote and invoice forms in Bitrix24 are fully customizable, so you can add your logo, custom fields and rearrange information as you'd like. Quotes can be converted to invoices with just one click, and invoices can be either printed out or emailed to clients. Most importantly, even a free plan in Bitrix24 comes with unlimited users, quotes, and invoices. If you are looking for the best free FULLY featured CRM software that really is free - no one else comes even close. 

One Central CRM

Keep records of all your contacts in your free CRM. Bitrix24’s customer relationship manager allows all of your team members to track each contact, leaving important notes so no details fall through the gaps. With unlimited users available on the free version, this CRM is perfect for small and medium-sized enterprises. With a joint system, any of your sales agents can jump into any client’s file and pick up the slack if a team member is off sick. Bitrix24 database can store an unlimited number of records. You can easily upload your product catalog, quotes and invoices there. Plus, you can keep detailed information on each of your customers in the system.

More Than Just CRM

Managing clients should simple and effective, not a complicated task. Bitrix24 makes client management easy and offers 35+ business tools such as project management, communication, task management tools, and much more. Bitrix24 has plenty of in-built analytical tools. Generate insightful reports and offer solutions that will improve your sales strategy. You will be able to either use ready-made report templates or create custom ones. If the system detects that you have not interacted with a certain client for too long, it will remind you about it. This will help you prevent client churn and increase your customer loyalty. Register today and join the 9+ million companies who already use Bitrix24 free CRM. 

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

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Basic Features

  • Unlimited users free
  • Custom quotes and invoice 
  • 5GB free online storage
  • Web based and on premise
  • Unlimited CRM records free
  • CRM Import/Export
  • Flexible access rights
  • Free mobile apps for iOS and Android
  • API and source code available

Best Free CRM

  • Leads/Contacts/Companies/Deals
  • Custom sales stages
  • Custom fields in CRM
  • Quotes and Invoices
  • Products and Product Catalog
  • CRM activity stream
  • Currencies and taxes

Import & Export

  • Excel & CSV
  • Email to lead
  • Call to lead
  • Web to lead (external web forms)
  • Manual entry
  • Mobile entry

Sales Automation

  • Custom workflows (business processes)
  • Email marketing
  • Access rights
  • Automatic lead assignment
  • Sales funnel
  • CRM reports
  • Tasks and documents
  • Calendar and scheduling

Call Center and Telemarketing

  • Incoming calls
  • Outbound calls
  • Rent local number
  • Rent toll free number
  • Use your number
  • Call recording
  • Call forwarding

For more information about Bitrix24, head over to our training courses. We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools. To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.

Be sure to check out other Bitrix24 tools:
9,000,000+ organizations have chosen Bitrix24