Best Free CRM Software

Engage with your customers and increase sales opportunities with a modern and powerful crm. Bitrix24 CRM software runs like a well-oiled machine. Improve your sales with the help of sales and marketing automation, pro sales analytics and sales intelligence. Take your business to the next level with an effective CRM software.
Easily organize your client information with Bitrix24’s free CRM. Perfect for large and small businesses, you get an all-around business tool that goes way beyond simple client relationship management. Bitrix24 free CRM lets you grow your relationship with customers, and also includes a virtual call center. 

With so many integrations, you can talk to your clients on whatever platform they want and keep a record of all interactions.

Bitrix24 is a free CRM with customizable fields. Most importantly, even a free plan in Bitrix24 comes with unlimited users, contact and deals. If you are looking for the best free CRM software that really is free - no one else comes even close. 

Keep records of all your contacts in your free CRM. Bitrix24’s customer relationship manager allows all of your team members to track each contact, leaving important notes so no details fall through the gaps.

With unlimited users available on the free version, this CRM is perfect for small and medium-sized enterprises. With a joint system, any of your sales agents can jump into any client’s file and pick up the slack if a team member is off sick.

Bitrix24 database can store an unlimited number of records. You can easily upload your product catalog there. Plus, you can keep detailed information on each of your customers in the system.

Generate insightful reports and offer solutions that will improve your sales strategy. You will be able to either use ready-made report templates or create custom ones. If the system detects that you have not interacted with a certain client for too long, it will remind you about it. This will help you prevent client churn and increase your customer loyalty. 

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic Features

  • Unlimited users free
  • Custom quotes and invoice 
  • 5GB free online storage
  • Web based and on premise
  • Unlimited CRM records
  • CRM Import/Export
  • Flexible access rights
  • Free mobile apps for iOS and Android
  • API and source code available

REGISTER FREE

Cloud CRM

  • Leads/Contacts/Companies/Deals
  • Custom sales stages
  • Custom fields in CRM
  • Quotes and Invoices
  • Products and Product Catalog
  • CRM activity stream
  • Currencies and taxes

REGISTER FREE

Import & Export

  • Excel & CSV
  • Email to lead
  • Call to lead
  • Web to lead (external web forms)
  • Manual entry
  • Mobile entry

REGISTER FREE

Sales Automation

  • Custom workflows (business processes)
  • Email marketing
  • Access rights
  • Automatic lead assignment
  • Sales funnel
  • CRM reports
  • Tasks and documents
  • Calendar and scheduling

REGISTER FREE

Call Center and Telemarketing

  • Incoming calls
  • Outbound calls
  • Rent local number
  • Rent toll free number
  • Use your number
  • Call recording
  • Call forwarding

REGISTER FREE

For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
Be sure to check out other Bitrix24 tools:
10,000,000+ organizations have chosen Bitrix24