Bitrix24 tips and updates

Knowledge Base in Bitrix24

Knowledge Base in Bitrix24
Oksana Bednenko
December 24, 2019
Last updated: December 29, 2020
Dear Bitrix24 users,

Today we are happy inform you that we've added a new Knowledge Base (beta) to all cloud accounts. The knowledge base is an excellent tool for storing and sharing the information relating to a specific subject. 

To create a knowledge base, all you need to do is select a knowledge base template and edit its blocks, add videos and images. It's as easy as creating a Bitrix24 site or a landing page. 

Screen Shot 2019-12-24 at 4.48.40 PM.png


There are two types of knowledge bases you can create:

Company knowledge base - rules, instructions, FAQ and other information that all the employees need to have access to.

Workgroup (project) knowledge base - a knowledge base in any workgroup or project that only workgroup members have access to.

You can also configure company knowledge bases access permissions

Screen Shot 2019-12-24 at 4.58.51 PM.png

For more information and instructions, please see this article.

Happy collaboration!
Your Bitrix24 team

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