Ticket24 by EMCsoft

Rating

5 / 5
Installations

893
Developer

EMCsoft

Description

Manual for installation and how to use Ticket24 you may find here: https://emcsoft.gitbook.io/ticket24_en
https://ticket24.emcsoft.io/Full demonstration of how the application works, you can see in this video:

Installation instructions

Technical support

Data security

Added: 05/27/2022

Technical Support

If you got a problem with installation or any other issues,
please Send a message directly from your Bitrix24: https://bit.ly/EMCsoftMarketplaceSupport

Installation instructions

Manual for installation and how to use Ticket24 you may find here: https://emcsoft.gitbook.io/ticket24_en

Full demonstration of how the application works, you can see in this video:

Data security

Learn more

Ticket24

The application requests access to the following data:

CRM

full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.

Tasks

full access: view, create, edit and delete tasks, check lists, comments, files, dependencies, costs; view, create, edit and delete stages

Workgroups

full access: view, create, edit and delete workgroups; manage users

Users (basic)

read user list and contact information

Open Channels

full access: view, create, edit and delete connectors; view and edit Open Channel settings; manage Open Channel agents etc.

Business Processes

full access: view, create, edit and delete workflow actions, automation rules and triggers; view task list; run workflows

Application embedding

full access: view, create, edit and delete widgets

Custom fields settings

full access: view, create, edit and delete custom field settings for some of the modules

Creating and managing Chat bots

full access: view, create, edit and delete chatbots and their commands and messages; connect chatbots to chats; edit chats; read all chat messages

Rating

5 /5

5 stars

4 stars

3 stars

2 stars

1 star

Reviews

Total reviews: 2

Support .

15.08.2024

This ticketing system app has made managing tickets a breeze. It's efficient and user-fr... more

Developer's reply

23.10.2024

We appreciate your wonderful feedback! It's fantastic to hear that our app has made ticket management easy and efficient for you... more

Admin T.

17.01.2024

very very useful application and thanks to Emin for great support!

Developer's reply

23.10.2024

We're delighted you find our app useful, and we'll be sure to pass your kind words to Emin! Providing great support is our prior... more

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