Bitrix24 On-Premise Limitations
List of features, modules and services that are not available for Bitrix24 On-premise product copies with an expired maintenance subscription.
Support and Product Updates
- Product updates (including new modules, product improvements and security patches);
- Product edition upgrades;
- Priority support (according to SLA).
- Access to Bitrix24 Marketplace (new apps);
- Support of installed Bitrix24 Marketplace apps.
API and REST API *
- Access to REST methods and events.
Cloud telephony (voximplant)
- Telephony services;
- SIP Connector;
- Purchase of Telephony credits.
Open Channels (imopenlines) **
- Access to Open Channels (Viber, Facebook, etc.).
Business Card Scanner (bizcard)
- Support of Business Card Scanner.
Face Recognition (faceid)
- Support of Face Recognition (including Face Tracker, Visit Tracker, and Bitrix24.Time);
- Purchase of Face Recognition credits.
Chat Bot (imbot)
- Support of all chat bots (including the default bots: MIA, Marta).
Cloud Services (bitrixcloud)
- CDN Acceleration;
- Site Monitor;
- Cloud Backup.
* For API and REST API, the Incoming Web Hooks option does not require an active maintenance subscription.
** For Open Channels, Website Live Chat option does not require an active maintenance subscription.