CRM and call center in one

Virtual PBX inside CRM

  • Employee extensions
  • Voicemail
  • Call recording
  • Call transfering and forwarding
  • Queueing and routing
  • Multilevel IVR
  • Softphone (dial pad)

Advanced telemarketing CRM

  • Automatic dialer and call lists
  • Automatic call transcribing
  • Local numbers in 53 countries
  • Toll free number rental
  • SMS broadcasting
  • Voice broadcasting
  • Call back requests

Third party integrations

  • SIP connector for your PBX
  • Telephony API
  • Asterisk, FreePBX, 3CX
  • Twilio, Plivo
  • RingCentral
  • More
4,000,000+ organizations are already using Bitrix24
Mobile and desktop
Bitrix24 comes with free mobile and desktop apps available for Android, iOS, Mac and PC

On-Premise

Bitrix24 is available in cloud and on-premise with source code access. You can install it on your own server and customize as necessary.

API

API and REST API are available both for cloud and on-premise editions of Bitrix24.

Integrations

Bitrix24 comes with several dozen integrations available in our marketplace.
You can also create your own apps using our REST API.

What else can Bitrix24 do
Communications
Tasks and Projects
CRM
Contact Center
Websites