Free multichannel CRM

CRM email integration

  • Lead creation from incoming emails
  • Shared email inboxes
  • Bulk emails (email marketing)
  • Email automation
  • Email triggers
  • Email statistics
  • More

CRM telephony integration

  • Incoming and outbound calls
  • Call recording
  • Call routing
  • IVR
  • Voicemail
  • Number rental (local, international, toll-free)
  • Voice broadcasting (robocalling)
  • Call transcription

CRM live chat integration

  • Free built-in live chat
  • Conversation routing
  • Greetings and canned replies
  • Contact information capture
  • Reports and statistics
  • Chat bots

Messengers and social networks

  • Facebook and Facebook Messenger
  • Instagram
  • Telegram, Viber
  • Slack, Skype
  • Microsoft Bot Framework

CRM web form integration

  • Free web form builder
  • Free form templates (contact, feeback, support)
  • Call back request form
  • Forms with online payments
  • Opt-in (term acceptance) checkbox
  • Embeddable
  • Third party form integrations (Jotform, Google, etc.)
4,000,000+ organizations are already using Bitrix24
Mobile and desktop
Bitrix24 comes with free mobile and desktop apps available for Android, iOS, Mac and PC

On-Premise

Bitrix24 is available in cloud and on-premise with source code access. You can install it on your own server and customize as necessary.

API

API and REST API are available both for cloud and on-premise editions of Bitrix24.

Integrations

Bitrix24 comes with several dozen integrations available in our marketplace.
You can also create your own apps using our REST API.

What else can Bitrix24 do
Communications
Tasks and Projects
CRM
Contact Center
Websites