SaaS CRM Software With Marketing Automation And Contact Center

SaaS CRM review. Learn how Bitrix24 became #1 best free CRM SaaS software. Cloud, mobile or open source client management with omni-channel contact center. Sales and marketing automation tools.
Looking for the best free SaaS CRM software? That would be Bitrix24. Most cloud CRM systems have a very limited free plan, but that's not the case with our solution. Our free plan's only practical limits are 5 GB and invoicing. Everything else – client records, pipeline management, inventory, scheduling, phone calls, custom fields, tasks, product catalogue, – is available in the free plan.

Second, most SaaS solutions are available only in the cloud, which puts them at a significant disadvantage. Not Bitrix24. Even though 98% of our clients prefer free cloud, we do have self hosted (aka ‘on premise’) editions as well. Better yet, it comes with open source code access, so you can tweak it any way you want. You no longer have to debate about the advantages and disadvantages of software as a service model – simply pick what works for you, the cloud, or your server.

Our free SaaS CRM software also comes with free applications for iOS, Android, Mac, and Windows. And it can be used for much more than just client management – call center, document management, project management, and other features are available there as well.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic Features

  • Unlimited users free
  • 5GB free online storage
  • Web based and on premise
  • Unlimited CRM records free
  • CRM Import/Export
  • Flexible access rights
  • Free mobile apps for iOS and Android
  • API and source code available

Register Free

Best Web Based CRM

  • Leads/Contacts/Companies/Deals
  • Custom sales stages
  • Custom fields in CRM
  • Quotes and Invoices
  • Products and Product Catalog
  • CRM activity stream
  • Currencies and taxes

Register Free

Import & Export

  • Excel & CSV
  • Email to lead
  • Call to lead
  • Web to lead (external web forms)
  • Manual entry
  • Mobile entry

Register Free

Sales automation

  • Custom workflows (business processes)
  • Email marketing
  • Access rights
  • Automatic lead assignment
  • Sales funnel
  • CRM reports
  • Tasks and documents
  • Calendar and scheduling

Register Free

Call Center and Telemarketing

  • Incoming calls
  • Outbound calls
  • Rent local number
  • Rent toll-free number
  • Use your number
  • Call recording
  • Call forwarding

Register Free

For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
12,000,000+ organizations have chosen Bitrix24