Looking for best free SaaS CRM software? That would be Bitrix24. Most cloud CRM systems have very limited free plan, but not us. Our free plan only practical limits are 5 GB and 12 agents. Everything else – client records, email marketing, quotes, invoices, sales automation, scheduling, phone calls, custom fields, tasks, product catalogue, multiple currencies, taxes, time tracking – is available in the free plan without limits.
Second, most SaaS solutions are available only in cloud, which puts them at a significant disadvantage. Not Bitrix24. Even though 98% of our clients prefer free cloud, we do have self hosted (aka ‘on premise’) editions as well. Better yet, it comes with open source code access, so you can tweak it any way you want. You no longer have to debate about advantages and disadvantages of software as a service model – simply pick what works for you, cloud or your server.
Our free SaaS CRM software also comes with free applications for iOS, Android, Mac and Windows. And it can be used for much more than just client management – call center, document management, project management and other features are available there as well.
Bitrix24 CRM manual is available here.
If you are interested in buying self-hosted editions of Bitrix24, which come with API, CMS and source code, can be easily customized and integrated with other tools, please download a trial version here.